Sr. Engineer, Live Events

Company Description

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

Our Direct-to-Consumer (DTC) portfolio is a powerhouse collection of consumer-first brands, supported by media industry leaders, Comcast, NBCUniversal and Sky. When you join our team, you’ll work across our dynamic portfolio including Peacock, NOW, Fandango, SkyShowtime, Showmax, and TV Everywhere, powering streaming across more than 70 countries globally. And the evolution doesn’t stop there. With unequalled scale, our teams make the most out of every opportunity to collaborate and learn from one another. We’re always looking for ways to innovate faster, accelerate our growth and consistently offer the very best in consumer experience. But most of all, we’re backed by a culture of respect. We embrace authenticity and inspire people to thrive. 

The Position:

The Senior Engineer, Live Events will be an experienced Engineer of Live Master Control workflows. Reporting to the Manager of Live Event Engineering, this position will be supporting the front line of the premier Tier1 streaming live event content on the platform.  This position requires a highly technical individual who is also comfortable in supporting a live-on-air environment.  The unique skillset for the position requires traditional BOC/TOC video comprehension of workflows combined with IP networking, multicast/unicast, system design/maintenance, A/V Encoding and Transcoding.  Engineer will perform system checks pre-event, oversee operations platform and interface stability, and provision event specific configurations for live events, ensuring clean content and distribution, and disseminate post-event/shift reports to management.  This position will be responsible for proper communications, escalations, signal flow, and the overall functionality of our systems during live operations.

Responsibilities:

• Configure Digital Control Room systems for Tier1-3 Live Events.
• Support live event planning, offering input on requirements and operational stability.
• As part of live events, technically support; automation, file playback, graphic insertion, scte insertion, source routing and failover, and DR.
• Distribute post-event reports to the highest levels of management.
• Collaborates on designs, maintenance and support for efficient and reliable operation.
• Active participant in the configuration/maintenance, workflow and troubleshooting of all live operation workflows, including change-control process.
• Engineering knowledge of routing/switching systems and full end-to-end digital workflow from signal acquisition to end user delivery, baseband a/v processing and signal flow, multicast/unicast, SRT, and industry standard integration best practices.
• Maintain scheduling systems resources and independently follow test and live event bookings thoroughly and precisely.
• Support shifts will include nights, weekends, holidays as dictated by live event content, with opportunities for overtime.
• Build test workorders to meet operations and downstream client engineering teams needs with respect to available resources.

Qualifications

• Bachelor’s degree or experience in relevant field required.
• Broadcast or Digital television engineering experience with minimum of five (5) years in a broadcast, technical, OTT relevant environment as an engineer.
• Familiarity of MPEG 2 and 4 encoding and decoding, MPEG over IP, multi-way processors, matrix-based communications systems, plant routing systems, and third-party OTT devices.
• Familiarity with various video formats: 1080i, 1080p, 2160p SDR/HDR/HLG/PQ, PAL/NTSC
• Comfortability and a healthy experience in Master Control signal flows
• Experience with SDI and SDI-over-Fiber transmissions
• Familiarity with various audio formats: dolby, atmos, stereo
• Experience with VANC metadata standards (i.e SCTE, Captions, etc.).
• Experience with Nielsen Watermarking.
• Proficient with MS Office, Lucid, AutoCAD or other workflow representation software.
• Excellent communicator and be able to think and react quickly in a highly technical operational environment for the premier events on the platform.
• Position requires a cool, level-headed individual who works well under the pressures of “live” streaming operations.
• Ability to prepare and deliver written and oral communications of complex matters.
• Ability to support night and weekend assignments as needed.
• Demonstrated ability to analyze, compile and deliver regular clear, concise reports detailing system performance and reliability.

Desired Characteristics:

• Excellent communicator able to comprehend highly technical and dynamic workflows while interfacing with Engineering, Operations, and multiple 3rd parties.
• Ability to escalate critical transmission problems quickly and efficiently in order to minimize signal disruptions. Ability to work around system failures to mitigate interruptions to live workflows.
• Looking for a passionate, results-oriented, hardworking, reliable engineer to support the fast evolving and expanding requirements of Live Event Streaming.
• A quick learner who enjoys working in a fast-paced live-on-air environment.
• Accountable and responsible team player with a positive attitude.
• Experience in Master Control Operation, QC, & FAX checks.
• Fundamental Comprehension of IPv4 communications and Cisco basics.
• Familiarity with Ross Ultrix, Xpression, MC-1, Gator, UltriTouch, Tria a plus
• Familiarity with GV IP routing systems a plus
• Familiarity with RTS communications systems a plus
• Familiarity with EEG hardware and cloud infrastructure, including Lexi, a plus
• Familiarity with HLS, DASH, CMAF, h.264, h.265 technologies and systems for OTT delivery a plus
• Familiarity with Elemental Live, Harmonic XOS/NMX, and Appear X20 Encoding/decoding systems a plus
• Familiarity with TechEx Edge and Core systems a plus
• Familiarity with Nielsen Encoding systems a plus
• Familiarity with MAM systems, FTP/SFTP transfers, Vantage conversion/Hot Folders workflows a plus
• Familiarity with Scheduall/Airtable/Monday/Solarwinds a plus

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision.

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. 

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