Site Reliability Engineer, Direct to Consumer

Company Description

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

Job Description

Our Direct-to-Consumer (DTC) portfolio is a powerhouse collection of consumer-first brands, supported by media industry leaders, Comcast, NBCUniversal and Sky. When you join our team, you’ll work across our dynamic portfolio including Peacock, NOW, Fandango, SkyShowtime, Showmax, and TV Everywhere, powering streaming across more than 70 countries globally. And the evolution doesn’t stop there. With unequalled scale, our teams make the most out of every opportunity to collaborate and learn from one another. We’re always looking for ways to innovate faster, accelerate our growth and consistently offer the very best in consumer experience. But most of all, we’re backed by a culture of respect.

We embrace authenticity and inspire people to thrive. 

The Site Reliability Engineer will be responsible for Site Reliability Engineering including Database Reliability Engineering. More specifically architecting, building, securing, and maintaining the systems powering the Direct-to-Consumer platforms. The SRE will embrace a software-driven approach to managing infrastructure as code, leveraging deployment pipelines, with a heavy focus on automation, databases, testing, observability, and resiliency.
 
Responsibilities

• Work with partner Site Reliability Engineering teams, Database Reliability Engineering, and Software Delivery teams to determine and implement cloud networking, monitoring, and infrastructure requirements.
• Ensure databases and supporting infrastructure are highly performant, available, and resilient.
• Develop methodologies to safely deploy and test database changes.
• Design, create and deliver infrastructure, code or services to improve the availability, scalability, latency, and efficiency of our internal or customer-facing services
• Troubleshooting and problem-solving database issues
• Design multi-region/multi-cloud fault tolerant database systems
• Provide database support to engineering teams, while promoting automation and self-service
• Design and automate database management processes including backup, recovery, and testing
• Create dashboards, alerts, runbooks, and documentation
• Build cloud-agnostic solutions that can be quickly deployed against a wide variety of cloud computing providers.
• Review and make recommendations on schemas and queries.
• Participate in a 24/7 on-call rotation

Qualifications

Bachelor’s degree in Computer Science or Information Technology  or relevant work experience.
• Minimum three (3) years of experience in a DevOps, Site Reliability Engineering, with database management experience

• Experience with Druid and Databricks

• Experience with replication and high availability technologies or methodologies
• Demonstrated experience with large scale 24/7 production environments
• Configuration management / Infrastructure as Code (Terraform/Ansible)
• CI/CD (Concourse)
• Linux (Ubuntu, Debian, CentOS, RedHat)
• Containerization (Docker/Kubernetes)
• Cloud Platforms (AWS/GCP)
• Monitoring (Prometheus, Grafana)
• Logging (ELK, Splunk, Loki)
• Software development or scripting (Python, Go, Bash)
• Experience with a digital media direct-to-consumer business highly preferred
• Certification in AWS, GCP a plus
• Exceptional verbal and written communication skills, comfortable communicating with technical and non-technical colleagues and executives
• Ability to understand large complex software systems and their interdependencies

Desired Characteristics

• Experience with a digital media direct-to-consumer business highly preferred
• Certification in AWS, GCP, or Azure a plus
• Exceptional verbal and written communication skills, comfortable communicating with technical and non-technical colleagues and executives
• Ability to understand large complex software systems and their interdependencies

Eligibility Requirements
• Interested candidate must submit a resume/CV through www.nbcunicareers.com to be considered (note job #: )
• Must have unrestricted work authorization to work in the United States
• Must be 18 years or older
• Availability to travel as required

• It is the policy of NBCUniversal and NBCUniversal’ s affiliated businesses to consider all qualified applicants for employment without regard to race, color, religion, national origin, sex (including pregnancy) sexual orientation, age, disability, veteran status or other characteristics protected by law.

Additional Information

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $130,000 -   $160,000

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. 

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing AccessibilitySupport@nbcuni.com.