NBCUniversal

Manager, Collaboration Engineering

New York, NY US
Streaming AWS Azure
Description

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('SpinCo') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we'll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

We are seeking an experienced and strategic Manager for Collaboration Engineering to oversee a team of engineers supporting NBCUniversal’s Collaboration Systems. This role encompasses a technical leadership with oversight on operational activities and expertise to drive strategic projects and initiatives, ensuring the reliability and scalability of our Collaboration infrastructure. The Manager will also drive strategy and manage relationships with external vendors and internal application/business technology teams.

NBCUniversal’s Operations & Technology Leadership has prioritized focus on Collaboration strategy, and this is an exciting opportunity to be part of leading NBCU’s Collaboration solutions to the next generation. Specific solutions include:

  • Email and calendaring (Exchange, Outlook, Proofpoint)
  • File storage and sharing (OneDrive, SharePoint)
  • Document creation (Word, Excel, PowerPoint)
  • Video, audio, and text chat (Teams)
  • Meeting room conferencing and booking (Cisco, Condeco, Microsoft)
  • Collaboration Tools (Slack, Zoom, Docusign & Dropbox)
  • SharePoint Operations
  • PowerApps Operations
  • Live Events & VOD (MS Teams, Vimeo)

Responsibilities:

  • Manage and mentor a team of highly skilled professionals with expertise across collaboration tool sets.
  • Oversee the overall functioning and management of NBCUniversal’s Collaboration services through Microsoft 365 Suite of Services – covering Messaging, Sharepoint, OneDrive and MS Teams.
  • Develop and implement strategic plans for the Collaboration environment in alignment with organizational goals.
  • Develop, maintain and approve exhaustive standard operating procedures, system architecture diagrams, system design specification documents and user guidance documentation.
  • Review and maintain privileged accesses & permissions to sub-ordinates, restrict permissions to on-a-need basis and dependent on skill set of the resources.
  • Ensure the collaboration tools are aligned & comply with security and legal policies.
  • Conduct operations and engineering review with the site reliability engineers and product manager’s, review backlog and initiates to evaluate trade studies, approve solution designs, and maintain the overall workplace system architecture.
  • Serve as the subject matter expert for Collaboration technologies (Email, Teams, Sharepoint and best practices.
  • Review operational metrics, analyze trends on issues reported, take proactive steps to eliminate and reduce repetitive incidents
  • Lead efforts to restore services at times of service disruption due to unforeseen outages / incidents across the Microsoft Suite of services.
  • Manage operational support 24*7 during special events covered by NBCUniversal – Ex. Olympics, Winter Olympics, Presidential Elections, Movie releases etc.
  • Stay current with emerging trends and technologies in the Collaboration space.
  • Manage relationships with key stakeholders, other internal infrastructure engineering & service areas including IT, HR, Business Engagement partners and external partners.
  • Manage relationships with external vendors, service providers with periodic reviews to ensure services being provided by the vendors stay in line with agreed terms and conditions at acceptable service levels.
  • Ensure compliance with licensing agreements and regulatory requirements.
  • Implement and manage support processes to ensure timely resolution of user issues.

Qualifications

Basic Requirements:

  • 5+ years of experience in IT infrastructure management, with a focus on Collaboration tools.
  • Experience at a large firm managing and supporting various collaboration systems and platforms.
  • 1+ years of management experience, managing a team of site reliability engineers. Able to work independently and lead a team of engineers.
  • In-depth knowledge of the Windows operating systems in an enterprise environment
  • Knowledge of networking fundamentals including TCP/IP, DNS, firewalls, routing protocols
  • Comfortable with IT security and compliance best practices
  • Strong virtual and software troubleshooting skills
  • Proficient in automated workstation build methodologies
  • Experience working with AWS Workspace, Microsoft W365, and/or Microsoft AzureAD
  • Possesses interpersonal skills necessary to effectively communicate with Operations, Infrastructure, Cybersecurity, Application, and Leadership teams along with outside parties as necessary
  • Ability to build effective cross-functional relationships in support of delivering enterprise-wide solutions

Desired Characteristics:

  • 10 + years’ in managing & leading workplace engineering teams. 
  • 5+ years’ experience with cloud-based infrastructure and platform services including identity and access management (Azure)
  • Bachelor’s degree in computer-related field

Additional Requirements:

  • Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.

Salary range: $140,000 - $175,000 (bonus eligible)

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.

There are more than 50,000 engineering jobs:

Subscribe to membership and unlock all jobs

Engineering Jobs

60,000+ jobs from 4,500+ well-funded companies

Updated Daily

New jobs are added every day as companies post them

Refined Search

Use filters like skill, location, etc to narrow results

Become a member

🥳🥳🥳 452 happy customers and counting...

Overall, over 80% of customers chose to renew their subscriptions after the initial sign-up.

To try it out

For active job seekers

For those who are passive looking

Cancel anytime

Frequently Asked Questions

  • We prioritize job seekers as our customers, unlike bigger job sites, by charging a small fee to provide them with curated access to the best companies and up-to-date jobs. This focus allows us to deliver a more personalized and effective job search experience.
  • We've got about 70,000 jobs from 5,000 vetted companies. No fake or sleazy jobs here!
  • We aggregate jobs from 5,000+ companies' career pages, so you can be sure that you're getting the most up-to-date and relevant jobs.
  • We're the only job board *for* software engineers, *by* software engineers… in case you needed a reminder! We add thousands of new jobs daily and offer powerful search filters just for you. 🛠️
  • Every single hour! We add 2,000-3,000 new jobs daily, so you'll always have fresh opportunities. 🚀
  • Typically, job searches take 3-6 months. EchoJobs helps you spend more time applying and less time hunting. 🎯
  • Check daily! We're always updating with new jobs. Set up job alerts for even quicker access. 📅

What Fellow Engineers Say

Sid avatar
Sid
Very nice portal for searching jobs in this rough market.
Mar 6, 2025
Michael Duran avatar
Michael Duran
Software Engineer
I've been using this job search site for a while now, and it’s honestly one of the best out there! The clean and easy-to-navigate UI makes the whole job-hunting process so much smoother. Plus, the job postings are always up-to-date, so I never feel like I’m wasting time. The cherry on top is the owner—super kind and always quick to respond. Definitely recommend checking it out if you're on the job hunt!
Aug 21, 2024
Sai avatar
Sai
It’s really great website for finding jobs based on skills it’s really helpful give a go
Aug 21, 2024
Adinadh avatar
Adinadh
What I like most about Echo Jobs is how easy it is to use. The platform helps me quickly find jobs that match my skills and interests, thanks to its great recommendations and filters. Yes, I would definitely recommend Echo Jobs to a friend. It makes job searching simple and efficient, making it a great tool for anyone looking for a new job.
Jul 23, 2024
As a student navigating the job market, I've found LinkedIn increasingly frustrating due to numerous fake postings by consultancies. In contrast, this job posting website has been a game-changer for me. It offers genuine opportunities and a straightforward application process, making it much easier to find and apply for real jobs. Highly recommend it to fellow students seeking reliable job listings!
Jul 16, 2024
Cliff Gor avatar
Echo Jobs has been exceptional in my job hunt where it provides one platform to job hunt and I don't have to open 10 websites just to look for a job. It has also helped me focus much on the job skill and the location filtering out the onsite jobs and remote ones. The only feature that I would request is to display fully remote jobs that are not restricted to a country since the one available shows ie, Remote, US yet. But if it could show remote only, that would be helpful not only to me but to other people applying for full remote and not tied to only US candidates
Apr 22, 2024
I found EchoJobs in 2022, and I love it. It has a lot of remote jobs. It's exclusive to software and technology jobs (helpful for devs like me). What I like the most are its filters and its API. If you're a tech professional seeking remote work, I highly recommend giving it a try to EchoJobs.
Mar 4, 2024
Would definitely recommend it! Excellent product, dedicated founder, Jobs are easier to find. Congrats 🎉 to the entire team!
Mar 3, 2024
Brandon Banks avatar
Brandon Banks
Echo Jobs is really impressive. It provides a great user experience with an ability to quickly search through the many job postings. There is an impressive amount of jobs here and it is quickly updated. The details in the each job posting is helpful when determining if it is worth pursuing. I would highly recommend using Echo Jobs to find the next step in your career.
Mar 2, 2024
Tyler Young avatar
Tyler Young
tylerayoung.com
Best wishes with EchoJobs—it's become my favorite job board overnight!
Dec 16, 2023
Simply put, it's the most up to date tech jobs aggregator I’ve found. I'm like... "I don't have to check 10+ jobs boards daily just to see if there's a new job listing? sign me up!" The filters are also quite helpful! The UI is very clean and straightforward. Love it!
Oct 5, 2023