Manager, Software Engineering

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

Are you both engineering and customer obsessed? You're right for this role if you have experience driving to increase levels of reliability, automation, and customer satisfaction. We are seeking an experienced Manager, Software Engineering with over 10 years of technology expertise, including a minimum of 3 years in a managerial capacity. The ideal candidate will possess a deep understanding of architecture in both on-premises and cloud environments, coupled with robust knowledge and practical experience in either AWS or Azure platforms. Additionally, the candidate should exhibit a positive mindset, the ability to dive deep into technology issues to help the team troubleshoot challenges effectively, and a commitment to striving for excellence in quality.

As a member of NBCUniversal's Platform Development & Engineering Experience (PDEX) Team, you will be part of a new effort to define how the organization builds custom applications on the cloud.  This is a unique role in that it can touch every NBCUniversal business, both creative and operational, creating applications that redefine how we do business.

Responsibilities

• Lead and manage a team of software engineers, providing guidance, support, and mentorship to ensure the successful delivery of projects.
• Collaborate with cross-functional teams including product management, design, and QA to define project requirements, scope, and timelines.
• Drive the architectural vision and strategy for software solutions, considering both current and future needs.
• Oversee the design and implementation of scalable, secure, and high-performance software systems.
• Champion best practices in software engineering, including code quality, testing, and documentation, while striving for excellence in quality.
• Monitor and optimize software development processes to improve efficiency and productivity.
• Exhibit a positive mindset and dive deep into technology issues to help the team troubleshoot challenges effectively.
• Stay abreast of industry trends and emerging technologies, evaluating their potential impact on the business, and advising on adoption strategies.
• Drive metrics standardization, gathering, and automation. Analyze and report resulting metrics and adjust the overall team strategy accordingly with engineering leadership; define the value and return of an application.
• Analyze customer needs and develop engineering team roadmap and backlog based on organization goals and customer impact.
• Establish productive relationships with internal Cloud, Architecture, Cyber Security, and Business Engagement teams to ensure the organization can deliver software on time on the most appropriate technology available.
• Define and manage projects and products that improve our software products' consistency, reliability, and security.
• Participate in budgeting and proposal efforts by completing project scoping, cost-benefit analyses, and level of effort assessments.

Qualifications

Basic Requirements:

• 10+ years of hands-on experience in software development and engineering.
• 3+ years of proven leadership experience in managing software engineering teams.
• Demonstrated ability to build teams and produce engineering products in a complex corporate structure.
• Deep understanding of the product, engineering, and test roles & responsibilities that make up a software delivery team.
• Proficiency in designing and implementing architecture solutions for both on-premises and cloud environments.
• Strong expertise in at least one major cloud platform: AWS or Azure.
• Proven track record of delivering high-quality software products on time and within budget.
• Can set disparate data streams and distill them into meaningful and ultimately actionable recommendations.
• Able to easily transition between high-level strategy and day-to-day implementation.
• Demonstrated ability to lead and mentor engineering teams, fostering a culture of collaboration and innovation.
• Excellent communication skills with the ability to articulate technical concepts to both technical and non-technical stakeholders.
• Results-oriented and self-motivated.

Desired Characteristics:

• B.S. degree in Computer Science, Engineering, or related field preferred.
• Able to communicate effectively in a diverse team of varying skill sets and proficiencies. Able to lead and instruct or take direction when appropriate. Effective in-person, written, and verbal communication skills.
• Experience working in large, multifaceted, and matrixed organizations.
• Experience within the media entertainment industry.
• Experience with hybrid cloud deployments and managing hybrid infrastructures.
• Collaborative team player accustomed to working within and across groups.
• Organized and detail-oriented with an ability to manage time effectively.
• Ability to translate business process needs into precise technical requirements.
• Ability to influence internal and external team members without direct reporting authority.
• Strong character exhibiting company core values: Integrity, Creativity, Teamwork, Pioneering Spirit, Ownership.

Additional Requirements:

• Fully Remote: This position has been designated as fully remote, meaning that the position is expected to contribute from a non-NBCUniversal worksite, most commonly an employee’s residence.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $140,000 - $180,000 (bonus eligible)

We are accepting applications for this position on an ongoing basis.

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision.

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. 

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing AccessibilitySupport@nbcuni.com.

For LA County and City Residents Only:  NBCUniversal will consider for employment
qualified applicants with criminal histories, or arrest or conviction records, in a manner
consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance
Initiative For Hiring Ordinance, the Los Angeles' County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.