Director, Software Engineering (Generative AI)

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

We are seeking a Director, Software Engineering to play a pivotal role in our company's success. As a leader of several initiatives focused on implementing and innovating multimodal and generative AI technology across various engineering efforts, you will be instrumental in helping ignite how we infuse critical thinking and implement state-of-the-art techniques across the organization. Your technical expertise and leadership will be vital in modernizing how we write software, cross the "uncommon valley" of UX experiences and reduce friction, partner closely with our data science team, and cement a solid engineering culture. Your role will mentor, guide, and grow the team's skills and significantly contribute to our modern unified architecture.

Imagine being at the forefront of a critical mission. As a leader of the Generative AI engineering team, you will not only shape the direction of our engineering culture but also leverage generative model techniques, integrate language models for natural understanding capabilities, and enable multimodal models to comprehend a variety of different data sources throughout our ecosystem. This role demands an innovative mindset with a passion for technology-driven business transformation, and the ability to communicate complex technical concepts to non-technical stakeholders.

To be successful, the candidate will have demonstrated experience implementing AI and ML solutions in a business context. They will also have exceptional communication skills to articulate technical concepts to non-technical stakeholders and facilitate effective collaboration across different departments. Most importantly, the ideal candidate will be a leader and activist in building a diverse and inclusive workforce, a highly valued role in our company. You will create a culture of solid technical ownership, resulting in reliable products and services at scale, foster a healthy and collaborative culture that embodies NBCU's values, and continue to develop NBCU as one of the best places to work.

Your leadership will be critical in fostering a culture of efficiency and innovation within our engineering teams as well as how we collaborate with our partners in across NBCU. You will be responsible for helping root our engineering culture that in cloud-native architectures, “actions over words,” being a “friction reducer.”

Responsibilities:

• Lead engineering teams which will require extensive software engineering experience, especially in formulating strategy, roadmaps, and associated standards, policies, and frameworks.
• Sharp eye for quality team contribution; ability to assess team members' work product at scale.
• Analyze customer needs and develop engineering team roadmap and backlog based on organization goals and customer impact.
• Collaborate closely with internal stakeholders, including product, engineering experience, cyber security, privacy, and business solutions teams, to ensure seamless delivery.
• Drive technical excellence and innovation within the team, mentoring and developing engineers to build their skills and careers.
• Manage budgets, contracts, and relationships with vendors and partners, ensuring projects are delivered within scope and budget.
• Define and oversee the implementation of engineering policies and procedures that promote reliability, security, and compliance across all software products.
• Expertise working on a team with motivated cross-functional individuals focused on a common goal of delivering innovative solutions to meet aggressive business demands in an ever-changing environment and achieve on-time and on-budget project completion.
• Strong written and verbal communication skills with the ability to relate complex information to technical and non-technical audiences with transparency and accuracy.
• Demonstrated ability to articulate complex technical themes to C-level executives.
• Ability to manage time and juggle multiple priorities to execute high-quality deliverables.
• Superior oral and written communication skills with an innate attention to detail.

Qualifications

• 10+ years of recent experience, with 4+ years focused on leading engineering squads demonstrating strong technical, quantitative, and analytical skills and focused on high delivery, cultural transformation and embodying a mindset of continuous learning.
• Demonstrated ability to build dynamic engineering teams, interested in continuous learning and the ability to craft an engineering culture.
• Ability to work with ambiguity and drive a forward thinking strategy.
• Develop and support the continuous development of our platform wide application foundation and architecture strategy, aligning with our growing business needs.
• Ability to maintain a roadmap for core service capabilities and interfaces that enable application and feature teams to deliver business value quickly.
• Ability to establish truth within and across product, engineering, and the business to understand business challenges and requirements. Establish trust within and across teams by creating accountability and a positive work environment in partnership with other leaders across the organizations.
• Familiarity with cloud-native development, relevant metrics (that focus not only on velocity, but drive quality), modern CI/CD toolchains and partner with our Engineering Experience team.
• Sharp eye for quality team contribution; ability to assess team member work product and attitude.
• Can assess disparate data streams and distill them into meaningful and ultimately actionable recommendations.
• Ability to easily transition between high-level strategy and day-to-day implementation.
• Experience working in a fast-paced and highly cross-functional organization.
• Results oriented, high energy, self-motivated.

Desired Characteristics:

• Software engineering experience as a product manager, engineer, or manager previously leading teams of engineers
• B.S. degree in Computer Science, Engineering, or related field preferred
• Able to communicate effectively in a diverse team of varying skillsets and proficiencies. Able to lead and instruct or take direction when appropriate.
• Effective in-person, written and verbal communication skills.
• Experience working in large, multifaceted, and matrixed organizations.
• Experience working with remote teammates across engineering.
• Collaborative team player accustomed to working within and across groups.
• Organized and detail-oriented with ability to manage time effectively.
• Ability to translate business process needs into clear technical requirements.
• Ability to influence internal and external team members without direct reporting authority.
• Strong written and verbal communication skills with ability to relate complex information to both technical and non-technical audiences.
• Strong character exhibiting company core values: Integrity, Creativity, Teamwork, Pioneering Spirit, Ownership

Additional Requirements:

• Fully Remote: This position has been designated as fully remote, meaning that the position is expected to contribute from a non-NBCUniversal worksite, most commonly an employee’s residence.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $180,000 - $230,000 (bonus and long-term incentive eligible)

We are accepting applications for this position on an ongoing basis.

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision.

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. 

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing AccessibilitySupport@nbcuni.com.

For LA County and City Residents Only:  NBCUniversal will consider for employment
qualified applicants with criminal histories, or arrest or conviction records, in a manner
consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance
Initiative For Hiring Ordinance, the Los Angeles' County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.