Business Ops, Tech & Innovation Intern

Company Description

NBCUniversal is one of the world’s leading media and entertainment companies in the development, production, and marketing of entertainment, news and information to a global audience. NBCUniversal owns and operates a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks, and a premium ad-supported streaming service. NBCUniversal is a subsidiary of Comcast Corporation.

Hayu is the first all-reality subscription video-on-demand streaming service of its kind – offering every episode and every season of a broad selection of reality TV franchises, all in one place. Available in over 45 international markets including Australia, Canada, United Kingdom, on a full array of devices (mobile, tablet, laptop, connected TVs and selected consoles) at www.Hayu.com. 

Hayu offers a world of endless reality TV, with over 300 shows, over 9,000 episodes, and a selection of movies available to download and watch on the go – all ad-free. The majority of shows stream on the service the same day as the USA, including The Real Housewives, Below Deck and Million Dollar Listing TV franchises. Discover Hayu’s sub-genres of reality content: Home & Design, Dating, Fashion and True Crime.

Job Description

To join one of our 12-month Internships you will be:

• Currently be an undergraduate studying at University and applying for a Placement year in your 2nd or final year or graduating from your undergraduate degree in Summer 2025
• Looking for work experience after completing A-Levels or equivalent course or an Apprenticeship
• Eligible to work in the UK without restriction for the duration of the internship from Monday 30th June 2025 – Friday 24th July 2026

What will I be doing?

NBCUniversal’s EMEA Networks division is seeking a proactive and analytical intern to join our Business Operations team for a 12-month internship. In this role, you will primarily support the SVP of Business Operations with artificial intelligence (AI) initiatives aimed at improving business processes, enhancing operational efficiency, and reducing costs across the EMEA Networks and Direct-to-Consumer (D2C) businesses.

This is an excellent opportunity to gain hands-on experience in one of the world's leading media and entertainment companies, with a focus on leveraging AI to drive impactful results.

• AI & Automation Support: Assist in the development and implementation of AI-driven solutions to streamline workflows, optimize processes, and reduce manual tasks across NBCUniversal’s EMEA networks and D2C platforms.
• Data Analysis for AI Projects: Work with operational and financial data to support management identify areas where AI can be used to enhance efficiency, reduce costs, and improve decision-making.
• Project Support: Participate in AI projects from conception to implementation, working closely with senior business operations and technology teams.
• Reporting & Insights: Contribute to regular reporting on AI initiatives, tracking progress, measuring impact, and identifying areas for further improvement.
• Stakeholder Collaboration: Work with cross-functional teams, including Finance, Marketing, Content, and Technology, to align AI initiatives with broader business goals.

What will I learn from this opportunity?

• AI in Business Operations: Gain first-hand experience with AI applications in the media industry, learning how AI technologies can be applied to improve efficiency, reduce costs, and enhance business outcomes.
• Business Process Optimization: Develop an understanding of how to assess and optimize workflows using AI and automation tools.
• Data-Driven Decision Making: Learn to analyze data to generate actionable insights and drive performance improvements using AI.
• Project Management in AI: Build skills in managing AI-related projects, working with cross-functional teams to ensure successful implementation.
• Industry Knowledge: Expand your knowledge of the media and entertainment industry, particularly in how emerging technologies like AI are shaping its future. 

Qualifications

What do I need to bring to the role?

• Analytical & Technical Skills: A strong foundation in data analysis and familiarity with AI concepts and tools, with the ability to translate data into insights and recommendations.
• Interest in AI: A passion for AI and its applications in business, with a desire to learn and apply new technologies.
• Problem-Solving Mindset: A proactive approach to identifying and solving business challenges using AI and automation.
• Collaboration Skills: Strong communication and interpersonal skills, with the ability to work effectively across multiple teams and functions.
• Adaptability: The ability to thrive in a fast-paced, ever-evolving environment, adapting quickly to changing priorities and tasks.
• Passion for Media & Technology: A deep interest in the media and entertainment industry, combined with a curiosity for how technology can transform business operations.

The responsibilities associated with this position are not limited to the above description and may be modified at any time by the Company. 

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision.

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. 

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