Summer Associate Internship (Program Manager/Experience Owner)

Location: Pensacola, FL, United States; Hybrid

Join the Digital Payments team as a Summer Associate, Program Manager/Experience Owner, and gain hands-on experience supporting meaningful initiatives across payment and money movement products. You will work alongside experienced team members to help solve business problems, improve processes and experiences, and support the delivery of solutions that help members move and manage their money.

 

This opportunity provides exposure to how ideas progress from initial discovery and analysis through planning, solution development, testing, implementation, and ongoing improvement within a complex financial services and technology environment.

 

About the Team

The Digital Payments team supports the execution and advancement of strategic initiatives across a diverse portfolio of payment and money movement solutions.

 

Our work may involve platforms and services such as: ACH Payments, Debit and prepaid cards, Wire Transfers, Real-time payments and FedNow, Payments Hub, Zelle, Global Transfers, Treasury Management Services, Cashier’s Checks, and other payment modernization initiatives. The team partners across business, technology, operations, fraud, compliance, risk, product management, experience management, vendor management, and support organizations. Together, these groups help define business needs, coordinate delivery, manage risks and dependencies, improve the member experience, and support successful implementation of payment capabilities

 

Why Spend your Summer with Digital Payments

Payments are central to the member experience, giving our members secure, convenient access to move and manage their money when and where they need it. Our Digital Payments team connects people, businesses, financial institutions, technology platforms, and operational processes to delivery highly personalized, scalable, and secure money-movement experiences. 

 

As a Digital Payments Summer Associate, you collaborate with team members to address and support critical payment services and modernization efforts. You will gain exposure to both strategic planning and detailed execution while learning how complex ideas are transformed into practical solutions that improve the member experience.

 

The Summer Associate Program is a 12-week internship program beginning in May 2027 and ending in August 2027. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2027 or later.

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

• FORTUNE 100 Best Companies to Work For® 2025
• Yello and WayUp Top 100 Internship Programs
• Computerworld® Best Places to Work in IT
• Newsweek Most Loved Workplaces
• 2025 PEOPLE® Companies That Care
• Newsweek Most Trustworthy Companies in America
• Military Times 2025 Best for Vets Employers
• Best Companies for Latinos to Work for 2025
• Forbes® 2025 America’s Best Large Employers
• Forbes® 2025 America's Best Employers for New Grads
• Forbes® 2025 America's Best Employers for Tech Workers
• 2025 RippleMatch Campus Forward Award Winner for Overall Excellence 
• Military.com Top Military Spouse Employers 2025 
• 2025 Handshake Early Talent Award

 

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Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at medicalaccommodations@navyfederal.org or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.

Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Join the Digital Payments team as a Summer Associate, Program Manager/Experience Owner, and gain hands-on experience supporting meaningful initiatives across payment and money movement products. You will work alongside experienced team members to help solve business problems, improve processes and experiences, and support the delivery of solutions that help members move and manage their money. This opportunity provides exposure to how ideas progress from initial discovery and analysis through planning, solution development, testing, implementation, and ongoing improvement within a complex financial services and technology environment.