Summer Associate Internship (Consumer Lending Business Intelligence Analyst)

Location: Vienna, VA, United States; Hybrid

The Consumer Lending Operational Analytics (CLOA) team provides analytics, business intelligence, and data governance support across Credit Card and Consumer Loan Operations. The team transforms complex operational data into trusted, actionable insights that help leaders understand performance, identify emerging trends, improve operational efficiency, and make informed decisions.
 

CLOA’s work spans operational decision support, Power BI dashboard development and modernization, self-service analytics, data governance and quality, process automation, and emerging AI-enabled analytics capabilities. The team partners closely with operational leaders and cross-functional teams to develop scalable solutions that move beyond one-time analysis toward standardized, reusable insights.
 

The Summer Associate will work alongside analysts and leaders on a meaningful analytics or modernization initiative, gaining hands-on experience translating a business problem into an analytical solution. The role may include exploring and analyzing data, identifying trends and opportunities, developing visualizations or dashboards, evaluating opportunities for automation or self-service, and presenting findings and recommendations to business partners and leadership.
 

Potential Summer Associate projects may include:

• Operational Analytics & Insights: Analyze operational performance data to identify trends, drivers, opportunities, and emerging issues and translate findings into actionable recommendations for leaders.
• Dashboard & Visualization Development: Help design or enhance Power BI dashboards that provide leaders with intuitive, standardized views of key operational metrics and performance.
• AI & Analytics Innovation: Explore opportunities to apply AI to operational analytics, such as identifying trends, summarizing insights, improving work intake and routing, or helping users more easily interact with and understand data.
• Self-Service Analytics: Identify recurring analytical needs and help develop scalable dashboards, tools, or standardized approaches that enable business partners to answer common questions independently.
• Data Quality & Governance: Support efforts to improve the consistency, documentation, quality, and usability of critical operational data and metrics.
• Process Automation & Modernization: Evaluate manual or repetitive analytical processes and identify opportunities to streamline or automate them using modern data and analytics tools.
• Executive Decision Support: Help synthesize complex operational information into concise insights, visualizations, and storytelling that support leadership decisions.
   

The Summer Associate Program is a 12-week internship program beginning in May 2027 and ending in August 2027. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2027 or later. 

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

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Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at medicalaccommodations@navyfederal.org or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.

Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

The Consumer Lending Operational Analytics (CLOA) team provides analytics, business intelligence, and data governance support across Credit Card and Consumer Loan Operations. The team transforms complex operational data into trusted, actionable insights that help leaders understand performance, identify emerging trends, improve operational efficiency, and make informed decisions.