Site Reliability Engineer III (ISD)

Overview

To research, evaluate, design, implement, and maintain system and product solutions, applying knowledge of engineering principles. To provide technical direction and engineering support for projects and infrastructure. Develop and maintain advanced functional knowledge of evolving IT engineering industry technologies/competition, concepts and trends.

Site Reliability: Responsible for the development and implementation of site reliability processes that increase efficiency, eliminate downtime, and elevate performance for internally critical and/or externally visible systems. They focus in the areas of software design/engineering and systems architecture including, but not limited to, automation, reliability, monitoring, and systems integration.

Responsibilities

Respond to incidents and determine preventative solutions
Troubleshoot complex reliability and performance issues
Automate manual processes, evolve monitoring tools, and develop technical documentation
Support a highly available and large scale environment
Lead integration of other Navy Federal Enterprise technologies
Research, evaluate, recommend, and implement solutions that align with business needs and objectives
Use holistic knowledge of all products in the information technology ecosystem to help plan how new systems will be built and integrated
Review solutions to ensure alignment with customer objectives, organization guidelines/benchmarks and industry best practices
Create operational artifacts, play/run-books and Service Level Agreement/Objective documents
Provide technical assistance (swarm/pair) routinely with other engineers
Identify potential problems in design, quality, or operation and initiate discussions/corrective action
Identify opportunities to effectively mitigate risk and improve performance and functionality
Drive system testing including evaluation, verification & validation activities
Install, maintain, configure, and monitor systems infrastructure and container infrastructure on a widely distributed network
Provide forward thinking technical expertise in current and emerging technologies, trends and practices
Participate in 24x7 on-call rotation
Perform other duties as assigned

Qualifications

Experienced in supporting and developing with a Configuration Management Enterprise tool (e.g. Ansible Automation Platform)
Experienced in developing with Infrastructure Management tool (e.g. Terraform)
Experienced in supporting an Infrastructure Management Enterprise tool (e.g. Terraform Enterprise)
Experienced in supporting an Enterprise Tool for Container Management (e.g. OpenShift, Tanzu, Kubernetes)
Experienced in developing and utilizing Continuous Integration/Deployment pipelines (e.g. Jenkins, Concourse, GitHub Actions, Tekton)
Experienced in programing languages (e.g. Python, Go, Javascript)
Developing custom scripts or applications to automate systems implementation, configuration, or management
Agile software development practices
Understanding of Networking protocols and standard network architectures
Working knowledge of engineering discipline
Advanced Understanding of end-to-end IT processes
Advanced research, analytical, and problem-solving skills
Advanced collaboration, critical thinking, and presentation skills
Effective organizational, planning and time management skills
Effective skill exercising initiative and using good judgment to make sound decisions
Effective skill guiding and training less experienced staff
Bachelor's Degree in Computer Science or similar field, or the equivalent combination of training, education, and experience

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive Pensacola, FL 32526 | 141 Security Drive Winchester, VA 22602

About Us

You have goals, dreams, hobbies, and things you're passionate about—what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family, and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

• Military Times 2022 Best for Vets Employers

• WayUp Top 100 Internship Programs

• Forbes® 2022 The Best Employers for New Grads

• Fortune Best Workplaces for Women

• Fortune 100 Best Companies to Work For®

• Computerworld® Best Places to Work in IT

• Ripplematch Campus Forward Award - Excellence in Early Career Hiring

• Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.