Senior manager, Digital Product Development

Location: Kenya

Key Responsibilities; -

• Champion and gain buy-in for the Digital strategy, product vision and roadmap from partner teams through collaboration, documentation and negotiation that effectively influences peers and senior management.
• Manage all the digital initiatives that will deliver the digital roadmap both internal and other vendor related products within the division 
• Define digital product requirements for customization and new products to meet specific customer needs and liaise with the technical team to ensure correct implementation 
• Interaction with senior level management in other teams to help champion new ideas and ensure appropriate size and scope of proposed action plans while demonstrating excellent project management skills, with a proven track record of successful delivery of projects on time, in line with budget expectations and strategy.
• Project management and the delivery of new functionality and system enhancements to the market, including specification documentation, testing (from system, user to pilot / in-market phases), documentation of processes & procedures up to launch/commercialization phase.
• Identify, document & implement changes for process improvement arising from audits, staff & customer feedback and compliance, in liaison with internal stakeholders from technology and other departments.
• Support the Commercialization & Growth (C&G) and Partnerships & New Ventures (PNV) teams or any other relevant teams e.g. commercial teams – retail, treasury, corporate banking in developing sector specific products in line with the bank’s strategy.

• Undertake coaching and mentoring for team members and provide leadership in execution of the division strategy.

  MINIMUM POSITION REQUIREMENTS

For the above position, the successful applicant will meet the below minimum criteria:

• Hold a Bachelor's degree from a recognized university.
• Professional qualification/certification in Product Management, Project Management or AGILE Practices is an added advantage. 
• Master’s degree in a Business related field is an added advantage. 
• A minimum of 7 years’ relevant work experience including at least 5 years' experience in the following specific areas:
  • Product Development & Management.
  • digital mobile platforms and technologies
  • Delivery of digital consumer products and services in a high growth environment. 
  • Building relationship networks & managing teams.
  • Project Delivery/ Management. 
  • Working in delivery of sales and services in the financial sector is an added advantage.

Reporting to the Head, Product Development, the role holder is responsible for delivery of the development of digital products in line with KCB Bank digital road maps aligned to organizational objectives and strategic goals. The role holder will also be responsible for leading a team to deliver new and enhanced functionalities through the agreed digital product road map with internal and cross functional teams.