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Description

Staff Engineer, ServiceNow (APM, CSM Module and HRSD)

Location: Remote, in, Remote

Company Description

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital , and our people exist everywhere in the world (17700+ experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.

Job Description

REQUIREMENTS:

Experience 7+ years
Strong experience in ServiceNow Development specializing in APM, CSM Module and HRSD.
Hands-on experience in ServiceNow integrations with third-party systems.
Experience in either of other modules i.e. ITOM or GRC or HRSD and ITIL knowledge.
Candidate should have ServiceNow SPM module certification.
Demonstrated experience in implementing ServiceNow integrations with third-party platforms.
Strong understanding of ITIL principles
Ability to translate business requirements into technical solutions
Develop and implement technical solutions and conduct component Integration Tests.
Configure ServiceNow using scripting (UI Policies/Actions, Business Rules, Client Scripts, Jelly scripting, Angular JS)
Experience in communicating effectively with users, other technical teams, and management to collect requirements, describe software product features, and technical designs
Mentoring the team members to meet the client's needs and holding them accountable for high standards of delivery detail.

RESPONSIBILITIES:

Understanding functional requirements thoroughly and analyzing the clients needs in the context of the project
Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns, and frameworks to realize it.
Determining and implementing design methodologies and toolsets
Enabling application development by coordinating requirements, schedules, and activities.
Being able to lead/support UAT and production rollouts.
Creating, understanding, and validating WBS and estimated effort for given module/task, and being able to justify it.
Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement
Giving constructive feedback to the team members and setting clear expectations.
Helping the team in troubleshooting and resolving complex bugs
Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken.
Carrying out POCs to make sure that suggested design/technologies meet the requirements.

Qualifications

Bachelor’s or master’s degree in computer science, Information Technology, or a related field.

Nagarro

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Frequently Asked Questions

We prioritize job seekers as our customers, unlike bigger job sites, by charging a small fee to provide them with curated access to the best companies and up-to-date jobs. This focus allows us to deliver a more personalized and effective job search experience.
We've got over 200,000 jobs from 15,000+ vetted companies. No fake or sleazy jobs here!
We aggregate jobs from 15,000+ companies' career pages, so you can be sure that you're getting the most up-to-date and relevant jobs.
We're the only job board *for* software engineers, *by* software engineers… in case you needed a reminder! We add thousands of new jobs daily and offer powerful search filters just for you. 🛠️
Every single hour! We add 2,000-3,000 new jobs daily, so you'll always have fresh opportunities. 🚀
Typically, job searches take 3-6 months. EchoJobs helps you spend more time applying and less time hunting. 🎯
Check daily! We're always updating with new jobs. Set up job alerts for even quicker access. 📅

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