Robotics Field Engineer

Team: Robotics Software

Location: Los Angeles

Commitment: Full Time

Workplace Type: onsite

Responsibilities include:

• Technical Troubleshooting & Scripting: Leveraging Python to develop and execute basic testing scripts for validation, assisting the software team in isolating bugs and verifying fixes in a real-world environment.
• System Triage & Recovery: Serving as the first line of defense for the robotic cluster, executing software recovery procedures, and utilizing mechanical familiarity to identify potential error causes.
• Issue Tracking & Communication: Developing and maintaining error tracking systems to identify trends. You will provide organized, proactive communication regarding cluster issues, needs, and status updates to both internal stakeholders and on-site partners.
• Cluster Operations & Scheduling: Detailed planning of daily cluster schedules at the deployment site, aligning closely with engineering, product teams, and customer partners to set testing timelines and ensure optimal system utilization.

Qualifications

• Bachelor’s degree in Engineering (Mechanical, Electrical, Software), Robotics, or a related discipline.
• 2+ years of professional experience in field engineering, system integration, or a related technical role.
• Familiarity with Python, with the ability to read code and write basic scripts for testing and automation.
• Mechanical aptitude with the ability to troubleshoot electromechanical systems and identify hardware vs. software root causes.
• Excellent organizational skills and the ability to manage complex schedules in a fast-paced startup environment.
• Strong communication skills, capable of bridging the gap between technical engineering teams and operational goals.

Nice to Haves

• Familiarity with AWS deployments, managing production environments, and troubleshooting cloud-connected hardware.
• Experience with laboratory automation or working in GxP/regulated environments.
• Experience using data visualization tools (e.g., Grafana, Tableau) to monitor cluster performance and reliability trends.

Physical & Working Conditions

• Ability to reach, stoop, crouch, and kneel; this specifically includes the need to physically enter, stand, or crouch inside a robotic cluster for maintenance, cleaning, or intervention.
• Ability to lift up to 25 pounds (e.g., equipment, replacement parts, tools) and lift up to 5 pounds overhead.
• Manual dexterity required for using hand tools, cabling, and making mechanical adjustments.
• Work is primarily performed in a manufacturing area adjacent to a laboratory setting. This requires adherence to strict safety protocols (e.g., Biosafety Level 2) and awareness of surroundings.
• Potential exposure to hazardous materials, including biological agents and cryogenic materials, while servicing equipment that handles these substances.
• Required use of Personal Protective Equipment (PPE), including lab coats, safety glasses, and gloves for extended periods during bio experiments.
• This role requires the ability to work a standard schedule, but may necessitate occasional evening or weekend work (or on-call availability) to respond to critical cluster issues or complete time-sensitive maintenance.

Total Rewards & Life at Multiply Labs

• Competitive Compensation: Salary range of $90,000 - $160,000 a year plus meaningful early-stage equity. We want our team to have a real stake in the future we’re building.
• Premium Health: Premium Medical, Dental, and Vision plans with subsidies for child dependents.
• Wealth Building: 401(k) with a 4% company match to help you plan for the long term.
• Pre-Tax Commuter Benefit: Pay for eligible transit and parking with pre-tax dollars to save on commuting costs.
• Parental Support: Robust Paid Parental Leave to support your family’s newest additions.
• True Flexibility: We offer Flexible PTO and 12 Paid Holidays, trusting you to manage your time and recharge when you need it.
• No Set Hours: Set your own schedule in alignment with your manager and team. We hold a high bar, measuring success by impact and outcomes – not hours logged.
• Office Perks: A vibrant SF office culture featuring catered team lunches, stocked kitchen, and frequent team events.
• H-1B and Green Card sponsorship available for exceptional talent.
• Referral bonuses for helping us build a world-class team.
• Great people, meaningful work, and a team that genuinely believes in what we're building.
 
Come build the world’s best robots—and help make life-saving therapies accessible to all.