EUC Specialist

Location: Tacoma, Washington

Time Type: Full time

Job Description

You Belong Here.

At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.

FTE: 1.0, Shift: Day, Schedule: Day

Position Summary

The End User Compute Specialist is an excellent opportunity to provide effective and efficient use of Compute devices and technology. As a central point of contact for customer needs, you will be able to apply your expertise as you troubleshoot, make decisions and recommend the best solutions on a day-to-day basis.

Responsibilities

• You will assume on-call assignments for the evening, night, holiday, and weekend shifts as assigned
• You will support the MultiCare community by working varied shifts
• You will provide clinical hardware and software support as assigned
• You will function as a primary liaison between various IS&T staff for networking, cabling, and hardware/software configuration issues
• You will train and keeps End User Compute staff apprised of any changes or updates specific to Technical areas
• You will work with all IS&T department staff to facilitate better communications between departments

Requirements

• High School graduate or equivalent preferred
• Technical School classes (PC related)
• A+ Certification or equivalent certifications
• Minimum two (2) years of experience in a technology related environment: workstation management, application installation, or virtual
• Minimum one (1) year acceptable with an existing technical certification
• Specific experience may be substituted for education
• Current Washington State Drivers License; and proof of a safe driving record (which meets established MHS Standards) obtained by a motor vehicle report from the appropriate state

About Tacoma General Hospital

MultiCare Tacoma General Hospital, in the heart of Tacoma, WA, is a 367-bed regional medical center delivering cutting-edge care. With a 24-hour Emergency Department, Level II Adult Trauma Center, advanced cardiac, neurological, orthopedic and robotic surgery, Tacoma General combines innovation with compassionate care. Home to the MultiCare Regional Cancer Center, a Family Birth Center and specialized neonatal care in partnership with Mary Bridge Children’s, our collaborative, mission-driven teams offer a rewarding environment for career growth and professional excellence.

About the Tacoma Community

Tacoma, just 30 miles south of Seattle, blends big-city amenities with the beauty of the Pacific Northwest. From scenic waterfronts and mountain trails to vibrant arts, dining and brewery scenes, Tacoma offers something for everyone — outdoor enthusiasts, families and young professionals alike. With strong schools and universities, it’s a city where you can live, work and play.

Why MultiCare?

• Rooted in the local community – Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years

• Growth and education – Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in your future

• Well-being and support – Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared for at work and in life

• Living our values – Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other

• Belonging for all – Employee Resource Groups, inclusion initiatives and outreach programs support a workplace where every voice is valued

• Pacific Northwest lifestyle – Work and live where natural beauty, adventure and strong community connections are part of everyday life

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $26.42 - $36.48 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here.