Manager - Security Engineer Incident Management and Automation

Location: Roodepoort, Gauteng, South Africa; Hybrid

The Manager - Security Engineering, Incident Management and Automation is responsible for the implementation, operation and continuous improvement of security controls, monitoring capabilities and automation solutions within the Security Operations Centre. The role drives incident management and security engineering activities to strengthen MTN’s detection, response and operational resilience capabilities while ensuring alignment with established security standards and operational requirements.

 

Context

MTN's Ambition 2030 strategy is focused on leading digital solutions for Africa's progress by accelerating platform growth, advancing digital and financial inclusion, enabling sustainable connectivity, and building a resilient, future-fit organisation. As MTN continues its evolution into a digital platform business, Information Security plays a critical role in safeguarding customer trust, protecting digital services, enabling innovation, and ensuring operational resilience across MTN's diverse markets.

The Group Information Security function must therefore ensure the successful delivery of its mandate in the context of:

• Supporting MTN's Ambition 2030 vision to be the leading platform business and digital solutions provider for Africa.

• Accelerating digital transformation, cloud adoption, AI enablement, fintech expansion, digital services, and platform ecosystems across the Group.

• Protecting MTN's rapidly expanding digital assets, customer data, financial platforms, and critical technology infrastructure.

• Managing the geographic complexity of MTN's footprint across Africa and the Middle East, encompassing varying regulatory, political and cyber risk environments.

• Maintaining stakeholder confidence by meeting the expectations of customers, shareholders, regulators, partners, and communities.

• Enabling sustainable growth through secure digital innovation and the adoption of emerging technologies, including Artificial Intelligence.

• Achieving operational excellence through standardised security processes, automation, intelligence-led decision-making, and continuous improvement.

• Addressing an increasingly sophisticated and rapidly evolving cyber threat landscape targeting telecommunications operators, financial services, digital platforms, and critical infrastructure.

• Ensuring business continuity, cyber resilience, and operational stability across a highly interconnected technology ecosystem.

• Delivering integrated cyber defence capabilities across network, cloud, IT, digital, financial services, and enterprise environments.

• Strengthening proactive threat intelligence, threat hunting, detection, response, and cyber risk management capabilities.

• Supporting regulatory compliance and data protection requirements across multiple jurisdictions.

• Enhancing MTN's reputation as a trusted, secure, and responsible digital operator.

• Leveraging automation, machine learning, and AI-driven security capabilities to improve cyber defence effectiveness and operational efficiency.

• Embedding a culture of security awareness, accountability, and resilience across MTN Group and its Operating Companies.

   

In this environment, the Information Security function is required to provide timely, actionable, and business-relevant intelligence that enables MTN to anticipate emerging threats, proactively manage cyber risks, and support the achievement of Ambition 2030 objectives.

Values

We at MTN are a purpose and value-led organization. At MTN, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, everyday. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood and empowered to live an inspired life. 

Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. 

Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.

 

Live Y’ello

• Lead with Care

• Can-do with Integrity

• Collaborate with Agility

• Serve with Respect

Act with Inclusion

About Us

MTN Group is committed to Employment Equity and, as such, preference will be given to candidates from designated groups as defined in the Employment Equity Act 55 of 1998.

As part of MTN’s recruitment process, your personal information may be processed using secure Artificial Intelligence (AI) technology to assist with the shortlisting of candidates. This is done in compliance with the Protection of Personal Information Act (POPIA). By applying for this position, you consent to the processing of your personal information for recruitment purposes. All data will be handled securely and used solely for evaluating suitability for the role.

We are a purpose and value-led organization.

At MTN, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, everyday. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood and empowered to live an inspired life.

Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!

Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.

We are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application!

The Manager - Security Engineering, Incident Management and Automation is responsible for the implementation, operation and continuous improvement of security controls, monitoring capabilities and automation solutions within the Security Operations Centre. The role drives incident management and security engineering activities to strengthen MTN’s detection, response and operational resilience capabilities while ensuring alignment with established security standards and operational requirements.