Sr. Marketing Operation Developer

At Mr. Cooper Group, You Make the Dream Possible.

Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and service of our teammates and our customers.

Join us and make the dream of home ownership possible!

Mr. Cooper is looking for an Sr. Marketing Operation Developer to join our Originations Marketing Team. The ideal candidate will have an immediate connection to Mr. Cooper’s core values: Challengers of Convention, Champions for our Customers, and Cheerleaders for our Team. 

This candidate will enjoy a fast-paced financial services environment company with over 6 million customers. This leader must be a high-energy and action-focused driver of results and revenue with a deep understanding of mortgage product marketing.

The Sr. Marketing Operation Developer is responsible for develop programs to execute marketing campaigns. S/he will be responsible for customer segmentation, campaign test design and campaign execution. The ideal candidate possesses a unique blend of business ownership, marketing and operations acumen, agility, and communication skills. This individual also excels in operations that enable predictability, scalability and efficiency. This role requires a deep understanding of data modeling, system architecture, and data movement optimization.

Primary day-to-day responsibilities: 

• Partner with marketing channel owners to plan and execute marketing strategies.
• Identify opportunities for process improvements and strive for marketing optimization and operational excellence.
• Constantly drive process excellence to ensure legal, regulatory compliance.
• Improve the performance of existing automation and algorithms.
• Manage project delivery in a timely manner. 

• Outstanding oral/written communication. Excellent communication skills to “tell a story”. 

• Highly self-motivated, personally accountable, and adaptive with an ability to drive timelines and manage competing agendas
• Strong team player with ability to develop effective working relationships across organization: Finance, Loan servicing, Sales, Operations, IT.
• Ability to connect dots and play in white space

Education/Training Required 

• Bachelor’s degree in Database Design/Management, Information System, Computer Science, or related field or equivalent professional experience.
• 3+ years of experience in database marketing.
• Mortgage experience is a plus.
• Expert Level in MS SQL Server, Store Procedure, Visual Studio is required.
• Prefer working knowledge of HCL Unica suites, including Unica Campaign, Unica Interact, Unica Journey.

Travel Required 

Less than 10% travel for agency visits, conferences, and skills development. 

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