Director of Product Quality

Location: Chicago, IL

Time Type: Full time

Job Description

Company Overview

​At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview

The Product Quality Team within a supply chain focuses on ensuring that the products meet the required quality standards at every stage of the supply chain process, from sourcing raw materials to delivery of the finished product to the end customer.

Job Description

This individual will be accountable for world-class product integrity. Use Product Quality as the central mechanism to mandate engineering, supplier, and repair data discipline, minimizing COPQ and maximizing customer experience.

Scope:

• Strategy: Define and execute a multi-year strategy across the entire product lifecycle, from design gate to aftermarket service.

• Operations: Drive systemic improvements in key performance indicators (KPIs) related to product reliability, manufacturing yield, and operational efficiency across the global enterprise.

• Finance: Own and manage OPEX/CAPEX budgets to minimize COPQ and drive tangible cost reductions in warranty expense.

Focus Area

• Design Quality: Mandate the enforcement of disciplined engineering processes. Ensure DFX principles are executed during NPI (New Product Introduction) to guarantee high yield.

• Global Partner: Lead all activities assuring quality and performance across the entire supply chain. Establish robust qualification, certification, and continuous improvement programs with external manufacturing and service partners to mitigate supply chain risk.

• Lifecycle Performance: Mandate that field failure and repair data is rapidly analyzed and translated into product and process improvements.

• Process Ownership & Compliance: Ensure all operations adhere to Quality Management Systems (QMS), regulatory compliance, and industry best practices. Drive a culture of continuous improvement (e.g., Lean, Six Sigma) throughout all operational groups.

Preferred Qualifications

• Experience: Proven experience acting as a P&L Owner or General Manager for a significant operational area.

• Technical: Strong technical background with mandatory expertise in DFMEA, DOE, Quality Tools and DFX principles. Six Sigma Black Belt or ASQ Certified Manager of Quality (CMQ) preferred. 

• Education: Bachelor's Degree in Electrical, Mechanical, Industrial, or Manufacturing Engineering.

• Leadership: Demonstrated ability to define strategic roadmaps, drive organizational change, and present complex technical and financial strategies to executive leadership.

Target Base Salary Range: $139,000 - $245,000USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

#LI-MM4

Basic Requirements

• Bachelor's Degree in Electrical, Mechanical, Industrial, or Manufacturing Engineering
• 8+ years of experience in Leadership and Engineering

Travel Requirements

Under 10%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

Our U.S. Benefits include:

• Incentive Bonus Plans

• Medical, Dental, Vision benefits

• 401K with Company Match

• 10 Paid Holidays

• Generous Paid Time Off Packages

• Employee Stock Purchase Plan

• Paid Parental & Family Leave

• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.