Senior Sales Operations Manager (f/m/d)

At Moss, we give finance professionals the power to automate their day-to-day and make forward-thinking decisions.

Our team and culture make us unique — we’re driven by impact and growth, where every one of us strives to learn and excel. Recognised by Sifted’s Rising 100 and LinkedIn's Top Startups, we’re here to help propel your career and together, make Moss a lasting success.

Our Revenue Operations team is seeking a Senior Sales Operations Manager (f/m/d).

Reporting directly to the Global Head of SDR, you will be responsible for the definition and execution of the commercial strategy and Sales tactics. With access to Moss’ leadership teams, this is an exciting opportunity to shape Moss’ commercial vision and strategy and ultimately, our success.

Your responsibilities

Here's a bit more on what you can expect to be doing day-to-day:

• Sales Operations Strategy – You will be responsible for defining and executing the sales operations roadmap. This includes developing and implementing processes that enhance sales productivity, streamline operations, and align with broader business goals in a SaaS environment.

• Data-Driven Insights – You will analyze sales data to identify trends, regularly report on sales performance metrics and deliver actionable insights to the sales leadership team. You’ll also work closely with Finance and FP&A teams to set accurate sales forecasts, revenue targets, and budgets.

• Sales Process Optimization – You will collaborate closely with sales leadership to refine sales processes, identify bottlenecks, and drive operational efficiencies. You'll ensure the right tools and technologies support the sales team's needs, regularly assessing their effectiveness. This includes hands-on work with Salesforce CRM to set up reports and update sales workflows.

• Cross-Functional Collaboration – You will partner with departments like Product, Finance, and Marketing to ensure alignment on go-to-market strategies and to streamline cross-team workflows in order to optimize the customer journey.

• Reporting & Communication – You will manage regular and ad-hoc sales performance reports, presentations, and meetings to keep the Executive Team and other key stakeholders informed of sales operations performance and key strategic initiatives.

About you

We think you’ll need the following experience and qualifications to succeed in this role:

• Proven experience in a Revenue or Sales Operations role, with a particular focus on sales process excellence within a B2B SaaS environment.

• Robust data analytics skills (e.g., in Excel, Tableau). Knowledge of SQL is a plus.

• Proficiency with Salesforce and other commonly used commercial tools.

• Fluency in English (C1)

In addition, here are the skills and attributes we are looking for:

• Strategic Thinker - You are proactive in pinpointing trends, obstacles or improvements. You translate these trends into data driven, go-forward strategies designed to maximize revenue.

• Customer Focused - You use your passion for deeply understanding customers to identify how we can improve our commercial efforts, proposing tools, training and resources to aid the commercial teams performance.

• Impact Oriented - You prioritize your workload effectively, and you are aware of how and where to seek guidance when priorities are unclear. You initiate and run projects that identify shortcomings and achieve the greatest positive impact.

• Adaptive Communicator - You are adept at communicating with all levels of seniority and across all departments, and at understanding your target stakeholder group and their desired outcomes. You’re able to alter your communications to drive best possible outcomes.

• Team Oriented - You give regular and constructive feedback to colleagues to improve your working relationship and help them grow. You have an appreciation for the bigger picture and how both yours and others successes contribute towards the success of Moss.

About Moss

Moss is a SaaS scale-up founded in Berlin, with a team of 250+ people from 40+ nationalities in 6 offices across Europe. 

Our ambition is bold: to power every SMB’s spend across Europe - fully digital, AI-driven, and seamlessly integrated for complete control. To date, over 3700 businesses in Germany, Netherlands and the UK use Moss’ leading spend management product, with modules such as corporate cards, accounts payables, employee cash reimbursements and procurement.

Moss has raised a total of €180 million in funding and is backed by the most renowned tech investors including Valar Ventures, Tiger Global, Global Founders Capital, Cherry Ventures and A-Star.

Be part of a culture that thrives on impact and speed, where you can take bold moves, learn fast and accomplish more. We’re a place where you can fast track your career - here's what else to expect:

• Top-of-market compensation package, including equity. 

• Our vibrant offices are at the heart of our culture, where in-person time fuels collaboration and connection over weekly breakfasts and Friday demos.

• Additional benefits include: 20 days “work from abroad”, 600EUR/GBP Learning & Development Budget, and other local benefits.

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