Salesforce QA Developer
Location: Mumbai
Department: CRM (DDM)
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
Position Overview
We’re seeking a detail-oriented Salesforce Quality Assurance Developer to join our team. You will be responsible for designing, developing, and executing test plans to ensure the quality and functionality of our Salesforce applications and integrations.
Responsibilities
- Develop and execute test cases, scripts, and plans for Salesforce CRM and related applications
- Identify, document, and track defects; collaborate with developers to resolve issues
- Perform manual and automated testing of Salesforce features, customizations, and integrations
- Validate data integrity, workflows, process automations, and user interfaces
- Ensure compliance with quality standards and best practices
- Collaborate with business analysts, developers, and Salesforce admins to refine requirements and testing scope
- Maintain testing documentation and reports
- Continuously improve testing processes and automation frameworks
Qualifications
- Proven experience in Salesforce testing, QA, or related roles
- Strong knowledge of Salesforce platform, including Lightning, Apex, Visualforce, and integrations
- Hands-on experience with testing tools such as Salesforce Sandbox, Selenium, or other automation frameworks
- Familiarity with SDLC, Agile methodologies, and testing lifecycle
- Excellent problem-solving and communication skills
Desired Skills
- Salesforce certifications (e.g., Salesforce Certified Administrator, Developer, or Testing certifications)
- Experience with CI/CD pipelines and version control systems
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About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
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