Staff Technical Services Engineer

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

Responsibilities

As a Senior JavaScript Engineer, Tools, you will be instrumental in the development and enhancement of diverse applications that streamline support processes and expedite case resolution. Your focus will be on creating web applications and dashboards, tailored for the Customer Engineering organization and MongoDB's esteemed customers. Your responsibilities will encompass the entire development lifecycle, including design, testing, and deployment, utilizing a wide range of technologies, with a special emphasis on today’s web technologies such as Typescript, and Node.js.

Candidate Profile

The qualified candidate for this role should possess the following qualifications:

• 8+ years of hands-on experience in building scalable and modern web applications, using TypeScript
• Demonstrable expertise with Node js and an API framework (Express, Next.js, Fastify, etc.)
• Highly skilled in server-side events, and streaming technologies
• Thorough understanding of data structures, data modeling, and database schema
• Demonstrable expertise with authentication and authorization mechanisms (OAuth, SSO, certificate-based authentication, etc.)
• Good working knowledge of software architecture concepts and principles
• Proficiency in CI/CD, version control, and software containerization concepts (e.g. K8s, Docker, Github, etc.)
• Good working knowledge of software testing practices, and hands-on experience with unit testing (Jest, Cypress, Playwright, etc.)
• Experience working in an Agile software development environment
• Comfortable working within distributed teams
• Candidates should possess a natural ability and demonstrable experience, to take ownership of specific areas of our ecosystem, make informed decisions, and guide their team
• Excellent English communication skills, both verbal and written
• Ability to thrive in a fast-paced environment and adapt to changes seamlessly

Nice to haves

• Proven success in designing, writing, testing, debugging, performance tuning, and maintaining distributed and/or highly concurrent software systems in large, long-lived code bases
• Experience with leveraging and implementing GenAI (e.g. OpenAI APIs) 

What makes you stand out

• Highly skilled in server-side events, streaming technologies, and concurrency

Success Measures

• In 3 months, you've gained a deep understanding of the Tools team ecosystem and build and deployment workflows
• In 6 months, you are successfully contributing to our projects, including deploying code to production and taking on troubleshooting issues and resolving bugs
• In 9 months, you are successfully leading aspects of the technical architecture and enhancement of our tech stack, and technical roadmaps for the teams
• In 12 months, you are successfully contributing to mentoring and growing other team members

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.