Engineer 3 - Business Systems

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

MongoDB is seeking an experienced Automation Engineer to join the fast growing Center of Automation team under Business Systems. The individual will be responsible for helping automate and integrate the existing portfolio of SaaS applications in use across business partners (NetSuite, Salesforce, Coupa, Conga, Concur, Xactly, etc) using the RPA tool UiPath. You will help our partners reduce barriers to scale, freeing up time from manual and routine tasks to deliver on valuable initiatives.

We are looking to speak to candidates who are based in Gurugram for our hybrid working model.

Who you are

• Experienced professional with 5+ years of total experience, including 3+ years focused on UiPath RPA solutioning and development
• UiPath Advanced Developer or Solution Architect Certification preferred; expert in UiPath standards, automation structures, and scalability
• Proficient in workflow-based logic and adept with the RE-framework to build multi-bot architectures
• Familiarity with programming languages such as Python, C#, or Java for script writing and debugging in RPA
• Strong understanding of REST and SOAP APIs, including integrations with third-party applications like Boomi, Mulesoft, NetSuite, Coupa, SuccessFactors, and Salesforce
• Knowledge of OCR standards and tools such as Computer Vision, Document Understanding OR ABBYY
• Expertise in automating processes within Order-to-Cash, Procure-to-Pay, Record-to-Report, and Applicant-to-Hire domains
• Skilled in debugging and exception handling within UiPath
• Experienced in Agile project delivery, with familiarity in SQL, XML, and JSON databases
• Proficient in version control and deployment tools like GitHub and AWS
• Strong communicator, capable of explaining technical details to cross-functional teams such as Legal, Security, Finance, and Internal Audit
• BA/BS in Computer Science or equivalent experience of 5+ years

What you’ll do

• Collaborate with business systems and stakeholders to deliver complete and timely project solutions
• Partner closely with Senior Engineers to brainstorm project solution architecture, review proposed solutions, and ensure high-quality code
• Perform and participate in code reviews, including reviewing peers' code to maintain standards and improve quality
• Lead system/user acceptance testing and training; provide post-deployment support for automation and integrations
• Work closely with program managers/SMEs to prioritize projects and document processes
• Define technical requirements and write clean, efficient code
• Implement cross-environment updates, deployments, and configurations
• Develop reusable scripts and workflows for efficient future automation projects
• Develop, review, and maintain comprehensive Solution Design Documentation (SDD) to accurately communicate technical architecture, design and specifications of automation
• Create user-friendly guides and reference materials that assist end-users in understanding, utilising and troubleshooting the automation
• Diagnose, triage, and resolve production issues; perform root cause analysis
• Manage BOT activities such as restarts, health checks, deployment, monitoring, and VDI/license optimization
• Supports and reviews Service Level Agreements (SLA), Key Performance Indicators (KPI) and other metrics to ascertain appropriate performance of all tickets
• Creates and maintains appropriate documentation of all tickets supported under RPA Support team to ensure up to date inventory and properly accounted for
• Supports and partners with IT management teams on changing Business and Usual (BAU) directives and advanced planning activities that affect the RPA team
• Deliver compliance metrics, SLA reporting, and ad-hoc reports

Success Measures

• In 3 months, you will have a strong grasp of the current internal RPA team processes and roadmap, support deployed projects by troubleshooting failures, and handle change requests and other support tasks
• In 6 months, you will be able to design and develop bots, create strategies, and provide recommendations for a phased UiPath solution roadmap focused on architecture standardization, migration, and security
• In 12 months, you will be equipped to recommend strategies for establishing an enterprise-class integration and automation platform that effectively overcomes scaling challenges

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.