Engineer 2 - Business Systems

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

Headquartered in New York, with offices across North America, Europe, and Asia-Pacific, MongoDB has more than 29,000 customers, which include some of the largest and most sophisticated businesses in nearly every vertical industry, in over 100 countries.

MongoDB is seeking an experienced NetSuite developer to join our dynamic team. The successful candidate will be responsible for the design, development, and implementation of customizations and enhancements in our NetSuite ERP system. The NetSuite Developer will work closely with stakeholders across the organization to ensure that our NetSuite system is optimized to meet our business needs. In this role, you will be responsible for managing and optimizing our NetSuite platform, as well as supporting Concur and Coupa integrations. The proficiency in these platforms will play a crucial role in driving efficient and effective financial processes across the organization.

This role will have high visibility into multiple parts of the organization, including but not limited to Finance, Sales, Professional Services, and Data Warehousing.

We are looking to speak to candidates who are based in Gurugram for our hybrid working model.

The right candidate will have

• Functional experience with financial processes in NetSuite as an Administrator
• Good understanding of accounting processes and comfortable discussing related functionalities and system impact with stakeholders 
• Excellent investigation and diagnostic skills
• Ability to build sound relationships and clearly communicate expectations with team members and stakeholders
• Growth mindset and excited about learning new things
• System Savvy – ability to find your way around the system NATURALLY
• Ability and willingness to learn new systems and skills - Coupa, Concur
• Strong analytical and problem solving skills; ability to work creatively in problem solving
• Data management preferred (SQL, XML, JSON)
• Web services preferred (REST, SOAP)
• Experience in HTML, CSS3, JavaScript, jQuery, AJAX, SuiteScript 1.0 and SuiteScript 2.0

Position Responsibilities

• Design, develop, and implement custom scripts, workflows, and integrations within the NetSuite platform
• Develop and maintain integrations between NetSuite and other internal/external systems using SuiteTalk, RESTlets, and other APIs
• Provide ongoing technical support and troubleshooting for NetSuite users, ensuring system reliability and performance
• Collaborate with business stakeholders to gather and document requirements for new features and enhancements
• Conduct thorough testing of customizations and integrations to ensure they meet the specified requirements and do not negatively impact system performance
• Create and maintain detailed technical documentation for all customizations, integrations, and workflows
• Perform daily tasks checking on integration statuses, perform sandbox refreshes and assist with code review and back-up
• Train end-users on new functionalities and provide technical support as needed
• Stay up-to-date with NetSuite best practices and industry trends to ensure the optimal performance of the NetSuite system

Success Measures

The ERP Engineer will be successful in this role when they can execute the following tasks

In the first 30 days

• You will communicate with stakeholders, such as accounting professionals, external consultants, and internal teams, to discuss upcoming projects, challenges, and opportunities within the ERP landscape
• Get acquainted with current NetSuite implementation
• Collaborate with other administrators or team members to share knowledge, troubleshoot issues, and support each other in managing the NetSuite platform effectively
• Provide support, guidance and educate end-users, such as finance and accounting teams.

In the first 60 days

• Engage with key stakeholders, such as finance and accounting, to gather feedback, address concerns, and identify opportunities for collaboration and synergy
• Address any outstanding issues or support tickets related to planning configurations, calculations, or reporting that have arisen since day 30
• Identify opportunities for process improvement or optimization within the planning system configuration and related workflows
• Generate reports or analytics to track key performance indicators related to planning, compliance, accuracy, and system utilization for management

In the first 90 days

• Participate in strategic planning discussions to align with overarching finance initiatives and organizational goals
• Maintain proficiency and demonstrate track record of effectively managing NetSuite and contributing to MongoDB’s overall success
• Continue to identify opportunities for process improvement or optimization within NetSuite from system configuration to related workflows and reports
• Update documentation, including system configurations, procedures, and training materials, to reflect any changes or enhancements made to the planning system since day 60

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

**MongoDB is an equal opportunities employer.**