Design Lead

Team: Design

Location: New York, NY (4 days/week in office)

Commitment: Full Time

Workplace Type: onsite

Salary:

What You'll Do:

Drive design and user experience across Modern Life’s product and brand presence
Define, launch and iterate solutions that are clear, usable, and elegant
Translate complexity into clarity in everything you touch, from research to pixels
Push the bleeding edge of your approach and tools as AI capabilities continue to evolve
Collaborate closely with cross-functional team from early concept through execution
Direct and get the most out of work from other designers where needed, including external design freelancers — scoping, briefing, reviewing, and shipping

Your Impact:

Enable our customers—life insurance advisors—to serve their clients more easily by delivering user experiences which improve the process of buying and selling insurance
Influence product and company direction by driving design decisions that align user needs with business priorities, working closely with a tight-knit, fast-moving cross-functional team
Raise the quality bar through thoughtful critique, high standards, and attention to detail across product, brand, and marketing touchpoints
Contribute to building a culture of customer-centricism across the organization which results in consistently high customer satisfaction rates
Continue to develop the design practice and approach in a scalable way

About You:

6+ years of experience in digital product design, ideally including time on an in-house team
A portfolio showing your ability to define, execute and iterate impactful design solutions
Curiosity and experimentation mindset; actively exploring how new tools can help your work
Driven by tenacious problem-solving, deliver viable, desirable, feasible solutions
Leadership experience or clear leadership aptitude; comfortable directing the work of other designers (including freelancers) and giving them what they need to be productive
Systems thinker comfortable applying a defined system and seizing opportunities to evolve it
Experience working with a refined brand; able to execute with visual finesse, uphold guidelines and apply good taste to design solutions
Highly collaborative work style with stakeholders and peers
Driven to build life insurance domain expertise through self-study, user research, pairing with internal subject matter experts
Based in NYC and open to working from our SoHo office - in person 4 days a week

Bonus Points:

You have experience and interest in working with complex B2B workflows and systems
You are familiar with Service Design methods; experience working cross-channel
You have formally managed or mentored other designers, or led freelance/agency partners