Senior Director, Strategic Product Solutions

Location: Remote, US MA Boston, US TX Plano, US FL St. Petersburg, US NJ Morristown, US GA Atlanta, US AZ Phoenix (Prod), US NJ Remote, US MO St. Louis (Corp)

Time Type: Full time

Job Description

At Zelis, we Get Stuff Done. So, let’s get to it! 

A Little About Us 

Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.

At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their impact. This is a place for builders with a growth mindset who act with agility, embrace change, and use modern technology to shape smarter solutions, exceptional experiences, and the future of our industry for our clients, customers, and our culture.

A Little About You 

You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.

Position Overview

The Senior Director, Strategic Product Solutions, will own solution strategy and value stream alignment for an assigned portfolio within the ME&T Product organization. This role acts as the senior subject-matter authority on portfolio strategy, market landscape, and industry trends — defining solution scope, sequencing, and investment priorities, and building the long-term vision, business cases, and ROI models that guide where Zelis invests next. The role partners in a matrixed model across Product Management & Delivery, Product Operations, Strategy, Commercialization, and external stakeholders to shape and deliver high-impact solutions for members, clients, and the business.

About the Team

Strategic Product Solutions is one of three core functions within the ME&T Product organization, alongside Product Management & Delivery and Product Operations, Readiness & Optimization. This function defines the strategy of what we build and why — aligning product investments to market opportunities, customer needs, and enterprise strategy, and translating that strategy into roadmap direction in close partnership with Product Management & Delivery.

Job Summary

The Senior Director, Strategic Product Solutions, will own solution strategy and value stream alignment for an assigned portfolio within the ME&T Product organization. This role acts as the senior subject-matter authority on portfolio strategy, market landscape, and industry trends — defining solution scope, sequencing, and investment priorities, and building the long-term vision, business cases, and ROI models that guide where Zelis invests next. The role partners in a matrixed model across Product Management & Delivery, Product Operations, Strategy, Commercialization, and external stakeholders to shape and deliver high-impact solutions for members, clients, and the business.

Key Responsibilities

• Own value stream and product solution strategy alignment across the assigned product portfolio.

• Partner in a matrixed model across aligned product portfolios and value streams.

• Act as subject-matter expert for the aligned portfolio, market landscape, and industry trends.

• Define solution scope, sequencing, and investment priorities.

• Develop long-term product strategy, business cases, and ROI models.

• Support pricing, positioning, commercialization, contracting, and pre-sales activities.

• Partner with external stakeholders, industry groups, and strategic partners.

• Leverage customer, competitive, and market insights to shape solution strategy and priorities.

• Identify strategic partnerships and external growth opportunities.

• Translate strategy into epics and roadmap direction in partnership with Product Management & Delivery.

Key Partners

Sales, Finance, B2B Marketing, Product Management & Delivery, Strategy, Commercialization, Client Management, External Partners, and Product Operations.

Qualifications

• 10+ years of experience in product strategy, product management, or a related strategic role, ideally within healthcare technology, payments, or a related industry.

• 3+ years of experience leading strategy for a product portfolio or value stream, including business case development and investment prioritization.

• Demonstrated ability to build long-term strategy, ROI models, and business cases that inform executive investment decisions.

• Strong track record partnering cross-functionally with Sales, Finance, Marketing, Commercialization, and Delivery teams in a matrixed organization.

• Deep understanding of market landscape and industry trends relevant to the assigned portfolio.

• Excellent executive communication and stakeholder management skills, including experience engaging external partners and industry groups.

• Experience translating strategy into actionable roadmap direction in partnership with delivery-focused product teams.

• Bachelor's degree required; MBA or equivalent advanced degree preferred.

What Success Looks Like

• A clearly defined and prioritized solution strategy for the assigned portfolio, grounded in market and customer insight.

• Strong alignment between strategy and execution, with roadmap direction that reflects strategic priorities.

• Trusted senior partnership across Sales, Finance, Commercialization, and Product Management & Delivery.

• New strategic partnerships or growth opportunities identified and advanced.

What You’ll Bring to Zelis:

• Requires proficiency using AI tools skillfully with an understanding of how to develop/create intelligent prompts and/or agents.
• Industry-recognized expertise in product strategy.
• Experience influencing enterprise decisions and direction.

Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.

Location and Workplace Flexibility

Zelis is headquartered in the U.S., with multiple locations across the country and in Hyderabad, India. Check out our locations to learn more about our offices. All employee work locations are based on the needs of the position and are determined by the Leadership team. In-office work and activities vary based on work and team objectives in accordance with Company policies.

While location expectations vary by role, candidates within approximately 50 miles of a U.S. office are generally preferred to support collaboration when needed. Our hybrid approach is flexible, and in-office presence is guided by team and business needs rather than a fixed weekly schedule.

Base Salary Range

$185,000.00 - $234,650.00

At Zelis we are committed to providing fair and equitable compensation packages. The base salary range allows us to make an offer that considers multiple individualized factors, including experience, education, qualifications, as well as job-related and industry-related knowledge and skills, etc. Base pay is just one part of our Total Rewards package, which may also include discretionary bonus plans, commissions, or other incentives depending on the role.

Zelis’ full-time associates are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays, parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.

Equal Employment Opportunity  
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 
 
We welcome applicants from all backgrounds and encourage you to apply even if you don’t meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all. 

 

Accessibility Support 
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com. 

  

Disclaimer 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.