Job Responsibilities
- Software Development & Issue Resolution:
- Participate in the design, development, and deployment of new features and enhancements.
- Own bug fixes, code refactoring, and performance optimizations for the product.
- Write and maintain unit tests (particularly JUnit tests) to ensure product stability.
- Identify reusable components and contribute to streamlining development processes.
- Conduct performance tuning to optimize the efficiency of application components.
- Troubleshoot technical issues using system logs, debugging tools, and diagnostic techniques to identify root causes.
- Collaborate with internal teams to find effective solutions for customer issues.
- Communicate with customers to understand issues and provide timely updates and solutions.
- Ensure customer satisfaction through efficient troubleshooting and support.
- Work closely with engineering, QA, and product teams to develop new features and resolve technical challenges.
- Contribute to team discussions, share knowledge, and learn from senior engineers.
- Assist in creating and maintaining technical documentation, FAQs, and knowledge base articles.
- Contribute to identifying process improvements, product enhancements, and more efficient troubleshooting workflows.
- Assist in low-level design (LLD) activities and contribute to design discussions.
Job Qualifications
- 5+ years of experience in software development, particularly in browser-based SaaS applications.
- Strong understanding of object-oriented design and Java programming.
- Experience with J2EE application servers (e.g., JBoss).
- Proficiency in Java, J2EE, and web technologies.
- Knowledge of databases (Oracle, SQL), and performance tuning preferred.
- Familiarity with Unix/Linux systems preferred.
- Familiarity with debugging tools and system diagnostics.
- Experience with Agile development methodologies and version control (Git).
- Strong communication skills and ability to collaborate with both technical and non-technical teams.
- Analytical mindset with the ability to troubleshoot and solve complex issues.
- Education Qualification: BE / BTech or ME/MTech (Only)
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