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Model N

Cloud Operations Engineer

Hyderabad, India Remote Hybrid
Shell React Terraform Ansible Java MySQL Kubernetes SQL Python Groovy Oracle Git Bash Perl AWS
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Description
Key Responsibilities: -
·          Working Experience on Production environment
·         Analyse and resolve production & non-production issues within set SLAs.
·         Identify the severity level of the customer-impacting issue & react accordingly.
·         Investigate system logs to resolve production issues and restore services.
·         Provide RCA for production issues to avoid recurrence.
·         Regularly communicate incident/request status to teams/customers impacted.
·         Deploy, monitor & troubleshoot new software versions in production & non-Production environments.
·         Work closely with our development and QA team to address software bugs.
·         Identify trends in reported issues, report them and suggest possible solutions.
·         Design procedures to eliminate manual processes in the team.
·         Required to have good communication skills - both written and verbal.
·         should be able to work under a high-pressure environment with flexible work timings.
·         Be a part of a 24x7 on-call rotation to provide continuous support.
. Support Install, upgrade application software across environments

Job/Technical Skills: -
Mandatory: -
. 3 ~ 5 years of systems engineering exp / application support experience
·         Bachelor’s degree in computer science, Business Information Systems or relevant experience and accomplishments.
Operating Systems - Linux (Red Hat,Oracle Linux CentOS)
·         Application Middleware platforms such as Jboss, Apache, Tomcat, NGINX etc.
·         Knowledge of Jenkins,Terraform,GIT, Ansible etc.
·         Should have hands-on administration experience with Cloud Platforms such as AWS.
·         Knowledge of Kubernetes (K8), ArgoCD, HelmChart
. Ability to multitask with good communication and interpersonal skills

Desirable:
·         Knowledge of Java application and Oracle/MySQL databases.
·         Experience with PL\SQL. Reading / interpreting / executing statements.
·         Should have skills with Bash/Perl, Shell, Python, Groovy.
·         Knowledge of Networks, Firewalls, File Shares, Windows,DNS,TCP/IP,
·         Knowledge & Experience on JIRA,Confluance.
·         Monitoring tools – Zabbix,graylog etc.
Model N
Model N
Medical Device Pharmaceutical Software

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