Scrum Master - Remote

Location: Rochester, New York, United States

Department: Professional Services (Other)

Workplace: remote

Description

Mindex is looking for a Scrum Master to support three teams in our Professional Services division. In this role, you’ll lead Scrum ceremonies, remove obstacles, and use your project management experience to keep work on track, including scope, timelines, costs, and stakeholder expectations. You’ll work closely with team members and technical leads to set priorities, communicate progress, and address challenges before they affect delivery. The ideal candidate is a confident, approachable leader who can bring people together, coach teams through change, and help them take ownership of their work.

Compensation

$90,000 - $140,000

What You'll Accomplish

• Work with three Scrum teams to facilitate all standard Scrum ceremonies, remove impediments, and navigate a scaled agile environment (release planning, quarterly planning).
• Act as a Project Manager to manage each project’s scope, timeline, and cost to meet stakeholder satisfaction
• Manage each project’s scope, timeline, and cost to meet stakeholder satisfaction
• Distill complex messages and status updates for the consumption of managers, directors, and key stakeholders.
• Coach team members in Agile frameworks and SDLC processes. Mentor teams to be self-organizing, self-managing, and self-disciplined in pursuit of continuous improvement.
• Build a trusting, open, and safe environment that promotes transparency and innovation where problems can be identified and productively solved.
• Champions the Mindex culture, fostering interpersonal relationships in a fun remote environment through team building, games, and learning.
• Lead Release Planning and guide quarterly Program Planning.
• Partner with technical leads to provide performance feedback, coaching, and professional development to individual scrum team members; may include people management.
• Collaborate with all Scrum team members to ensure successful sprint execution through the use of best practices, inspection, and adaptation.

Requirements

• BS degree in Software Engineering, or related area preferred, or an equivalent combination of education and experience.
• 2+ years working as a Scrum Master role or equivalent.
• Strong analysis, critical-thinking capabilities & problem-solving skills.
• Strong focus on exceptional customer service.
• Curious in nature and striving to leave things better than they were found.
• Highly organized & accurate.
• Strong initiative and follow-through skills.
• Aptitude and desire to work in a highly collaborative, self-organizing, team environment.
• Willingness and ability to provide and accept feedback.
• Ability to work independently but ask questions when needed.
  

Licenses & Certifications:

• Scrum Master certification and/or Project Management certifications are a plus.

Why Join Mindex?

For more than 30 years, Mindex has helped organizations solve complex business challenges through custom software, cloud, data, and AI solutions. We combine deep technical expertise with a collaborative culture that empowers our employees to innovate, grow, and make a meaningful impact for our clients.

In our Product division, our teams have built platforms such as SchoolTool, Advanced Analytics, and our Integrations Platform from the ground up, while also supporting solutions like MTSS Edge and ClearTrack that help schools and organizations make smarter, data-driven decisions.

Benefits

• Fully Remote Work Environment
• Flexible Time Off
• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Company-Paid Life and Disability Insurance
• Professional Development Opportunities

Additional Information

Applicants must be authorized to work for any employer in the United States. Mindex is unable to sponsor employment visas at this time.

Physical Requirements/Conditions

• Prolonged periods sitting at a desk and working on a computer.
• No heavy lifting is expected. Exertion of up to 10 lbs.