We're revolutionizing the fitness & wellness industry, and we’re looking for talented people to help us do it. Mindbody + ClassPass bring together the best of both sides of the market: Mindbody is the industry’s most trusted all-in-one technology platform; ClassPass is one of the most popular apps for fitness & self-care enthusiasts. Together we’re partnering with more than 70,000 fitness studios, gyms, salons, and spas around the world. We’re not just another tech company—we’re far and away the leader of our industry. So join the team, work with mission-led people, and enjoy amazing benefits. Let’s see what we can accomplish together!
Who we are
Collaboration is the core of our Product, Design, and Research teams. We partner with Engineering to develop seamless, efficient, best-in-class products that power the Mindbody platform. We help our customers run and scale their businesses at every interaction, from scheduling to point of sale to client booking and more. We innovate so our customers can grow.
About the right team member
We’re looking for a passionate and experienced Senior Product Manager to help define and execute the product strategy for Consumer Web at Mindbody.
About the role
- Develop a vision and roadmap to create our hosted web platform as a tool enabling Fitness and Wellness businesses to deliver seamless, branded consumer-facing experiences that drive growth and operational efficiency.
- Formulate and align on a coherent and substantiated strategy for how Hosted Web fits into Mindbody’s overall consumer booking offering, benefits customers, and plays into the wellness/fitness consumer lifecycle.
- Lead Engineering, Design, and GTM teams to excellent and high-velocity execution against roadmap, delivering innovative solutions that meet customer needs while aligning with broader platform objectives.
- Drive adoption, deliver value iteratively, and ensure this platform becomes an essential part of our product suite.
- Deliver a hosted web platform that meets the needs of businesses and consumers and migrate a large segment of customers seamlessly within the calendar year.
- Drive measurable increases in customer satisfaction, with improvements in NPS and retention for businesses using the platform.
- Establish the hosted web platform as a key differentiator in the market, contributing to growth in bookings, customer acquisition, and revenue.
- Cultivate a high-performing team culture that ships thoughtful and valuable updates regularly while maintaining high technical and customer standards.
Skills & experience
- Proven track record of shipping impactful web and mobile products, with bonus points for B2B2C experience.
- Experience leading complex platform migrations or large-scale product initiatives that require balancing customer, consumer, business, and technical needs.
- High ownership, urgency, and holistic thinking across customer research, data analysis, design, technical architecture, and GTM strategies.
- Familiarity with scalable web platforms and multi-tenant architectures, with the ability to collaborate effectively with engineering and API teams to align on trade-offs, dependencies, and decisions.
- Technically and analytically savvy, with knowledge of product development and the ability to define, query, and interpret your own data.
- Experienced in agile processes, with a history of working collaboratively in full-stack teams and delivering value iteratively.
- Strong product intuition, reinforced by user feedback and analytical insights.
- Proven communicator and cross-functional collaborator, skilled at driving alignment and outcomes across teams.
- Bias for action, learning from customers, data, and experiments to inform decisions.
- At least one year of experience working at a US-based company, preferred.
- Please share the English version of your CV.
Have we piqued your curiosity?
Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.
Mindbody is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.
By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at Mindbody, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable).
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