Sr. Software Engineer

Microsoft Dynamics 365 is a suite of easy-to-learn and easy-to-use business solutions tailored to any market, designed for any business size, and dedicated to growing business through happy customers. The Customer Service Applications Team delivers copilot-enabled business applications for Connected Customer Care for Contact Centers! We are building the next generation of our applications running on Azure that pull together Dynamics 365, Office 365 and a number of other Microsoft cloud services to deliver high value, complete, and predictive application scenarios across all devices and form factors.   

As a Senior Software Engineer in the Microsoft Dynamics Customer Service Applications team, you will work with senior business and technology leaders as well as internal business users and Partners to conceive, design and implement Dynamics 365  applications, with focus on copilot scenarios and pick the best technical architecture to solve their business needs.  

We innovate quickly and collaborate closely with our partners and customers in a very agile environment. If the opportunity to collaborate with a diverse engineering team, on enabling end-to-end AI business scenarios using cutting-edge technologies and to solve challenging problems for large scale 24x7 business SaaS applications excite you, we would love to talk to you!  

Required/Minimum Qualifications:

• Bachelor's Degree in Computer Science, or related technical discipline AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
  • OR equivalent experience.
• 4+ years of experience successful delivery by collaboration with cross-functional engineering and product team.
• 4+ years of experience delivering end-to-end experience using Front End React/JavaScript and Azure Back-End.

Other Requirements

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Additional or Preferred Qualifications

• Bachelor's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
  • OR Master's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
  • OR equivalent experience
• Experience with design and implementation of secure, enterprise-scale services. 
• Experience delivering Dynamics 365 and/or Power Platform solutions desirable.
• Seeking a dynamic team player and collaborator, across time zones and diverse stakeholder groups.  
• Track record of improving software quality and engineering excellence . 
• Experience in developing, debugging, and supporting code in object-oriented languages and database querying languages.
• Experience in developing and debugging products and test code within a micro-services architecture. 

Software Engineering IC4 - The typical base pay range for this role across the U.S. is USD $117,200 - $229,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $153,600 - $250,200 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay 

Microsoft will accept applications for the role until June 16, 2024

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

#BAPJobs #CCAJobs #CUSTOMERCAREAPPLICATIONS 

As a Senior Software Engineer you will be responsible for implementing features towards a wide variety of business applications and services within Dynamics 365 products portfolio as well as ensuring they are done to meet rigorous quality standards with the end result being software that is used by individuals and businesses throughout the world. In short you will do the following:  

• Design, implement, test, deploy, maintain, and improve our software components and services , meet Microsoft security and AI-compliance standards

• Embrace and use state-of-the-art new technologies 

• Participate in technical discussions and bring new ideas to the table 

• Own quality of your code 

• Work with Product Managers, Architects and UX Designers to design and specify new features from the engineering standpoint 

• Develop software that empowers customers to optimize their business processes 

• Author internal tools that improve the teams’ quality and productivity 

• Contribute to the positive, solution focused and creative team spirit 

• Support less experienced team members in their progress and development 

Throughout your tasks, you will work closely with Program Managers and other Software Engineers to optimize design, quality and functionality as Microsoft places a premium on the ability to work well in a team environment.

Embody our culture and values