Sr Cloud Solution Architecture Data and AI

Microsoft envisions a world where passionate innovators come to collaborate, envisioning what can be and taking their careers places they simply couldn’t anywhere else. This is a world of more possibility, more innovation, more openness, and sky’s-the-limit thinking – a cloud-enabled world.

Our mission is to empower every person and every organization on the planet to achieve more. This mission is ambitious and at the core of what our customers and employees care deeply about. We have unique capability in harmonizing the needs of both individuals and organizations. We deeply care about taking our ideals and vision global and making a difference in lives and organizations in all corners of the planet.

We are always learning. Insatiably curious. We lean into uncertainty, take risks, and learn quickly from our mistakes. We build on each other’s ideas, because we are better together. We stand in awe of what humans dare to achieve and are motivated every day to empower others to do more and achieve more through our technology and innovation. Together we make a difference.

To learn more about Microsoft’s mission, please visit: https://careers.microsoft.com/mission-culture 

Check out all of our products at: http://www.microsoft.com/en-us

Microsoft aspires to help our customers achieve their own digital transformation, leveraging the power of Microsoft Cloud solutions and services. To this end, Microsoft is investing in a dedicated Customer Success team that will help Microsoft customers successfully adopt Microsoft Cloud solution and services.

The Cloud Solution Architect (CSA) is a key technical position within the Customer Success organization. The Cloud Solution Architect for Azure Data & AI drives revenue and market share by making customers success with insights and solutions leveraging the Microsoft Azure services and solutions to meet their comprehensive data & analytics platform as well as AI transformation needs.  

We are looking for a Cloud Solution Architect, specializing in Azure AI, who is passionate about driving our customers’ transformation on Microsoft Azure. This is a customer-facing role, owning the technical relationship between the customer and Microsoft, helping customers to leverage their Microsoft investments through architecture, implementation, and operational health engagements.

Required/Minimum Qualifications:

• Bachelor’s degree in computer science, Information Technology, Engineering, Business or related field AND 5+ years’ experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or Business Applications consulting OR equivalent experience.

Additional or Preferred Qualifications:

• Business Value: The ability to convey the business need and value of proposed solutions, plans, and risks to stakeholders and decision makers. This includes the ability to persuade and inform based on facts and alignment with goals and strategy.
• Trusted Advisership: The ability to build trusted advisor status and deep relationships across stakeholders (e.g., technical decision makers, business decision makers) through an understanding of customer needs and technologies.
• Situational fluency: Using self-awareness as a mechanism to interpret verbal and non-verbal cues to increase your ability to "read the room."
• Insightful listening: asking insightful questions to understand the customer needs, issues, business environment and drivers, and going beyond what customer has said.

Technical:

• Breadth of technical experience and knowledge in foundational security, foundational AI, architecture design, with depth / Subject Matter Expertise in one or more of the following:
  • Deep domain expertise in one of the Azure AI specific areas, such as Cognitive Services, Machine Learning, and Azure OpenAI OR hands-on experience working with the respective products at the expert level.
  • AI related Data expertise, such as SQL DB, No-SQL, Delta Lake, Apache Parquet, etc.
  • Experience in creating AI solutions Proof of Concepts (PoC), and Minimum Viable Products (MVPs) for customers that lead to production deployments.
  • Competitive Landscape: Knowledge of key AI platforms such as AWS, GCP etc.
  • Software development practices like DevOps and CI/CD tool chains (i.e., Jenkins, Azure Developer Services, GitHub, MLOps)

必須/最低資格:

• コンピュータサイエンス、情報技術、エンジニアリング、ビジネスまたは関連分野の学士号、およびクラウド/インフラストラクチャ技術、情報技術（IT）コンサルティング/サポート、システム管理、ネットワーク運用、ソフトウェア開発/サポート、技術ソリューション、プラクティス開発、アーキテクチャ、および/またはビジネスアプリケーションコンサルティングで5年以上の経験、または同等の経験。

追加または推奨資格:

• ビジネス価値: 提案されたソリューション、計画、およびリスクのビジネスニーズと価値を利害関係者および意思決定者に伝える能力。これには、事実と目標および戦略との整合性に基づいて説得し、情報を提供する能力が含まれます。
• 信頼できるアドバイザー: 顧客のニーズと技術を理解することで、利害関係者（例：技術的意思決定者、ビジネス意思決定者）との深い関係を築き、信頼できるアドバイザーの地位を確立する能力。
• 状況対応力: 自己認識をメカニズムとして使用し、言葉や非言語的な手がかりを解釈して「部屋を読む」能力を高める。
• 洞察力のあるリスニング: 顧客のニーズ、問題、ビジネス環境および推進要因を理解するために洞察力のある質問をし、顧客が言ったことを超えて理解する。

技術的資格:

• 基礎的なセキュリティ、基礎的なAI、アーキテクチャ設計における幅広い技術経験と知識、および以下のいずれかの分野での深い専門知識/主題専門家（SME）:
  • Cognitive Services、Machine Learning、Azure OpenAIなどのAzure AI特定分野での深いドメイン専門知識、またはそれぞれの製品をエキスパートレベルで使用した実務経験。
  • SQL DB、No-SQL、Delta Lake、Apache ParquetなどのAI関連データの専門知識。
  • 顧客向けのAIソリューションの概念実証（PoC）および最小実行可能製品（MVP）の作成経験、それが本番展開につながる。
  • AWS、GCPなどの主要なAIプラットフォームに関する知識。
  • DevOpsやCI/CDツールチェーン（例：Jenkins、Azure Developer Services、GitHub、MLOps）などのソフトウェア開発プラクティス。

【Copilotを使用しています】

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Customer Centricity​

• Understand customers’ overall data estate Business and IT priorities and success measures to build and innovate with AI solutions that drive business value.
• Customer Satisfaction - Drive positive Customer Satisfaction & become a trusted advisor.​
• Ensure that solution exhibits high levels of performance, security, scalability, maintainability, repeatability, appropriate reusability, and reliability upon deployment.
• Customer/Partner Insights - Provide feedback & insights from customers/partners.​

Business Impact​

• Consumption (Cloud & Support) growth - Develop opportunities to drive Customer Success business results & help Customers get value from their Microsoft investments.​
• Resolution of Customer Blockers - Identify resolutions to Customer blockers by leveraging SA subject matter expertise. Deliver according to MS best practices & using repeatable IP. ​
• Apply technical knowledge to architect and design solutions that meet business and IT needs, create AI innovation roadmaps, drive POCs and MVPs, and ensure long term technical viability of new deployments, infusing key AI technologies.

​Technical Leadership ​

• Be the Voice of Customer to share insights and best practices, connect with Engineering team to remove key blockers and drive product improvements.
• Learn It All - Maintain technical skills and knowledge, keeping up to date with market trends and competitive insights; collaborate and share with the AI technical community while educating customers on Azure platform.
• Accelerate customer outcomes - Share expertise, contribute to IP creation & re-use to accelerate customer outcomes. 

顧客中心主義

• 顧客の全体的なデータ資産、ビジネスおよびITの優先事項、成功指標を理解し、ビジネス価値を生み出すAIソリューションを構築・革新します。
• 顧客満足度 - ポジティブな顧客満足度を推進し、信頼できるアドバイザーになります。
• ソリューションが展開時に高いパフォーマンス、セキュリティ、スケーラビリティ、保守性、再現性、適切な再利用性、および信頼性を示すことを保証します。
• 顧客/パートナーの洞察 - 顧客/パートナーからのフィードバックと洞察を提供します。

ビジネスインパクト

• 消費（クラウド＆サポート）の成長 - 顧客成功のビジネス成果を推進し、顧客がMicrosoftの投資から価値を得られるように機会を開発します。
• 顧客の障害の解決 - SAの専門知識を活用して顧客の障害の解決策を特定します。MSのベストプラクティスに従い、再利用可能なIPを使用して提供します。
• 技術的知識を適用して、ビジネスおよびITのニーズを満たすソリューションを設計し、AIの革新ロードマップを作成し、POCやMVPを推進し、新しい展開の長期的な技術的実現可能性を確保し、主要なAI技術を注入します。

技術的リーダーシップ

• 顧客の声を共有し、ベストプラクティスを共有し、エンジニアリングチームと連携して主要な障害を取り除き、製品の改善を推進します。
• 常に学び続ける - 技術スキルと知識を維持し、市場動向と競争力のある洞察を把握し、AI技術コミュニティと協力して共有し、Azureプラットフォームについて顧客を教育します。
• 顧客の成果を加速 - 専門知識を共有し、IPの作成と再利用に貢献して顧客の成果を加速します。

【Copilotを使用しています】