Software Engineer II

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our innovations empower billions of customers worldwide.

Our mission in Azure CXP is to transform Microsoft Cloud customers into fans. We are customer-obsessed problem-solvers charged with driving a vision to maximize quality, reliability, and security of the Microsoft Cloud and, in turn, to optimize customer experiences (CXP). We orchestrate deep engineering engagements in areas like incident management, support, and workload deployment and stabilization. We analyze and amplify customer voices within our own team and across product teams, centering customer needs in our Quality vision for Azure. We innovate ways to scale customer care through in-product experiences and platforms. Our culture of growth mindset and inclusion is central to who we are and how we work. We know that empowering our customers starts with empowering every team member to do their best work.

Every minute of every day, our customers stake their entire business and reputation on the Microsoft Cloud. When we achieve our world-class standards of quality, security, reliability, and support, our customers win. You can help us achieve our mission. 

Incident Management (IcM) is a mission critical service in Azure CXP. It is the one Incident Management System for all Microsoft services, the cornerstone of our efforts to enable every Microsoft service team to efficiently manage incidents and keep services healthy. Having all Microsoft service incidents together enables us to run data analytics and machine learning on it and helps us detect incident patterns to reduce Time to Mitigation (TTM) and even avoid future incidents.

The IcM Team is looking for AI services and UX (web & mobile) developer, Software Engineer II who loves technological challenges and problem solving, is excited about online services, cloud computing and Web & Mobile user experience, and is passionate about making better software while continuously improving the development process. We need an engineer who is a self-starter and likes to learn every day. As a member of our team, you will participate in all stages of our engineering lifecycle - from initial research and discovery, quick iteration on promising concepts, solution prototyping, designing, and delivering features end to end - including system architecture, code, deployment, scale, performance, and quality; all the way through successful service rollout and live site support. You will have ample opportunities and scope to demonstrate your technical abilities.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Required Qualifications: 

• Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
  • OR equivalent experience.

Preferred Qualifications: 

• A proven track record of shipping high quality products or services
• Experience building and shipping distributed web services
• Experience with one or more cloud platforms (e.g., Azure, AWS, etc.) 
• Expertise in one or more web application dev frameworks like React, Angular etc. 
• Expertise in Mobile development, iOS, Android or React-Native

Software Engineering IC3 - The typical base pay range for this role across the U.S. is USD $98,300 - $193,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $127,200 - $208,800 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications and processes offers for these roles on an ongoing basis.  

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

#PRIMOjobs 

#CXPJobs

• Design, develop, and maintain mobile applications for incident management.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Ensure the quality in performance, accessibility, reliability of applications.
• Identify and correct issues and fix bugs.
• Maintain code quality, organization, and automatization.
• Being collaborative in all engineering lifecycle, e.g. design review, code review, release management, livesite troubleshooting, etc.
• Embody our Culture and Values.