Software Engineer 2

With hundreds of millions of users using Office365 services, a huge amount of data is generated every day. Data is mission critical for Office365 services. It helps engineering teams to understand the quality of live services, generate insights of feature usage and user behavior, troubleshoot bugs and issues. It also offers better visibility to product and management teams on business impacts, empowers products and scientist teams to build intelligence features.  

M365 Big Data Team has lots of investments in different data related areas to support the continuous growth of business needs from Office365. We are now hiring software engineers for Service Operation and Telemetry Standardization Team in Vietnam office under Substrate Foundation org.  We look into how telemetry is being generated, collected and consumed across all M365 workloads and collaborate with M365 teams to standardize and modernize our telemetry infrastructure to empower AIOps scenarios. We build solutions to simplify data onboarding and maintenance experience, enforce compliance and privacy requirements during data processing, generate insights to help to reduce telemetry COST and engineering efforts, deliver insights to empower data discovery. Our mission is to increase the value of the data while at the same time taming the complexity and high cost of capturing, managing, and leveraging it. 

Required Qualifications: 

• Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python 
  • OR equivalent experience. 
• Solid English communication and cross-team collaboration skills. 
• Good knowledge and experience of backend engineering.  
• Good knowledge and experience of distributed systems.   
• Good knowledge and experience of service operation for large scale distributed systems, especially AIOps technologies.   
• Good knowledge and experience of industry well known telemetry standards and solutions.   
• Basic knowledge and experience of big data big data platform technologies.  

Other Requirements: 

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: 

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. 

Preferred Qualifications: 

• Some knowledge and experience of big data big data platform technologies.   
• Some knowledge and experience of performance tuning.   
• Passionate to solve hard problems.   
• Passionate to learn new skills/knowledge.   
• Strong problem-solving skills to be able to handle difficult situations with dependencies, uncertainty, complexities.  

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

#M365CORE

• Build and standardize high quality, performant, reliable and cost-effective distributed data ingestion services across M365 workload teams.  
• Modernize telemetry usage and infrastructure to fulfill the needs in AIOps scenarios.  
• Analyze and drive telemetry infrastructure COST optimization for all M365 teams.  
• Work with Trust teams to drive standardization and enforcement efforts across M365 to meet Compliance & Privacy regulations.   
• Design and build highly efficient, aggregated, cost-effective data pipelines to generate high-value data insights to benefit service quality improvements and COST saving.  
• Responsible for the daily operations and maintenance of telemetry infrastructure and ensure quality of service.