Senior Software Engineering Manager

Would you like the satisfaction that comes with keeping every person and organization on the planet protected and productive each month through delivering high quality Windows updates? Do you want to explore and discover your full engineering potential? Do you enjoy working in a high performing diverse team with comradery and passion for development? If you answered “yes,” you will want to join our team! 

We are the Customer Focused Engineering (CFE) team in the Windows Servicing and Delivery (WSD) organization. We are responsible for all in-market Windows Operating systems, and we deliver updates to every Windows-based device in the world to protect users and enable them to be productive.  While Security remains our primary focus, we also enable our commercial and enterprise customers by enabling new device support, addressing reliability and upgrade blocking issues. Our work is critical for the Windows family of Servers and PCs, SurfaceHub, Hololens, Azure and more.  We are an agile team and ship twice every month, impacting over a billion Windows devices in the ecosystem. 

We are seeking a highly experienced Senior Software Engineering Manager to manage and lead the EPIN (Edge, Print, Networking) servicing team, focusing on the delivery of high-quality monthly Patch Tuesday updates. This role involves addressing both security and non-security issues across critical networking and system areas, including TCP/IP, Print, Wi-Fi, DNS, DHCP, Firewalls, and Network Security. As a Senior Engineering Lead, you will drive the servicing of these core components while ensuring compliance with industry security standards and engineering excellence.Join our WSD team as a key leader driving critical servicing updates that ensure the security and reliability of core networking and print systems. You will have the opportunity to work on high-impact projects, collaborating with teams across the globe to deliver solutions that keep our customers secure. 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Required Qualifications

• Bachelor's Degree in Computer Science, or related technical discipline AND 4+ years technical engineering experience with coding in languages C, C++
  • OR equivalent experience.
• Proven experience in development and sustaining TCP/IP, DNS, DHCP, Wi-Fi, and Print systems. 
• Deep knowledge of network security, firewalls, and security protocols. 
• Strong understanding of Linux/Windows OS internals, especially related to networking and security. 
• Strong problem-solving skills with the ability to debug and resolve complex networking and security issues.

Preferred Qualifications

• 8+ years of software development and maintenance experience, with at least 5 years in a leadership role.
• Experience working with Windows networking stack and troubleshooting issues across multiple layers.
• Strong communication skills with experience managing global, cross-functional teams. 

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

• Lead a team working on TCP/IP protocols, DNS, DHCP, Wi-Fi, Print systems, Network Security, and Firewall components in Windows OS. 

• Ensure timely delivery of security updates and non-security fixes, addressing critical vulnerabilities in collaboration with security teams. 

• Drive engineering excellence by adhering to best practices in servicing and bug fixing, ensuring high-quality code. 

• Lead troubleshooting for complex networking and security issues, ensuring quick and effective resolutions. 

• Mentor and coach team members to foster growth and professional development. 

• Actively engage in code reviews, design discussions, and incident management, maintaining compliance with security standards.