Senior Software Engineer

Are you a customer-obsessed, AI-curious problem-solver who thrives in an inclusive, collaborative global team? The Azure Customer Experience (CXP) team’s mission is to transform Microsoft Cloud customers into fans. Through our deep engineering engagements with customers and teams across Microsoft, we analyze and amplify customer needs and drive the vision to improve Cloud quality, security, and reliability. Our culture of growth mindset and empowerment are central to who we are and how we work. 

The vision of the Azure Solutions Team in Azure CXP is to empower every Azure customer and Azure service provider with best in class troubleshooting experiences to solve any issue or answer any question they have. This mission requires a highly scalable, reliable, constantly evolving infrastructure, and extensible platforms. We are a platform team that deals in full-stack development to define, implement, and own end-to-end experiences that other teams extend. The experiences are shipped on the Azure Portal, internal Microsoft services, and APIs (Azure Resource Manager (ARM) Help Resource Provider) expose the capabilities to several other portals in all Azure clouds. We support 250+ active developers a month and the solutions that they make on our platform run >30M times a month. 

We are looking for Senior Software Engineer to join our team. Who is eager to tackle innovative ideas, define, drive, build and manage services ground up with good fundamentals to help Azure customers have a great troubleshooting experience. The candidate is expected to drive horizontal efforts that improve the fundamentals of shipping and running a service across all the sister teams too. 

Every day, our customers stake their business and reputation on our cloud. You can help Azure CXP provide our customers with the world-class cloud services they need to succeed.  

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.  

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. 

Required/Minimum Qualifications

• Bachelor's Degree in Computer Science, or related technical discipline AND 4+  years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
        o OR equivalent experience.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications: 

• Solve problems by leading with deep passion, over obsession, and empathy for customers. 
• Effective communication skills and ability to drive large-scale, cross-organizational initiatives. 
• Extensive design experience and fluency in design patterns, with attention to security, performance, reliability, scalability, and developer experience. 
• Experience in building reusable and reflowing User Interface (UI) with React 
• Ability to deliver innovative and durable solutions for ambiguous problems. 
• Familiarity with other technologies like Kafka, Cassandra, Hadoop, Docker, Kubernetes is a plus.
• Knowledge of front end and back-end design patterns, distributed systems, and application development practices.
• Experience developing & managing software services at scale.
• Experience with one or more cloud platforms (e.g., Azure, Amazon Web Services (AWS), Google Cloud Platform(GCP). 

Software Engineering IC4 - The typical base pay range for this role across the U.S. is USD $117,200 - $229,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $153,600 - $250,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until June 16, 2024.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

#AzCXP #PRIMOjobs   

• Take Azure Solutions Platform to next level by implementing the next generation of solutions to help Azure customers solve their issues and answer their questions. 
• Provide hands-on technical leadership to the software engineering team on architecture, design, and development. 
• Collabrate closely with many partner teams to understand and manage requirements and resolve conflicts. Balance out the need for customization and the need to keep authoring of solutions simple and intuitive. 
• Coach team members and help them improve their technical skills. 
• Partner with the Engineering Manager and Product Manager to define the roadmap. 
• Learn & work effectively in a highly ambiguous, rapidly evolving environment. 

Embody our Culture and Values