Senior Software Engineer

Microsoft 365 (M365) is at the center of Microsoft’s cloud first, devices first strategy as it brings together cloud versions of our most trusted communications and collaboration products such as Teams, Exchange, SharePoint, Yammer, and Office with the latest version of our desktop suite and mobile apps. Our customers depend on our services to run their organizations, whether that is a Fortune 500 company, a small business, a non-profit, or an educational institution.  

The Workload Management (WLM) team under M365 is responsible for managing execution of millions of background and system tasks for M365 backend servers. We are applying various technologies to maximize resource utilization while keeping the giant system running in a stable and efficient way. We are driving continuous improvement towards integrated and intelligent automated operations. 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 

Required Qualifications:

• Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, Python
  • OR equivalent experience. 
• Experience with service-oriented, data-centric, event-driven, and high-performance distributed system architectures 
• Working experience on architecting or building solutions for complex systems. 
• Ability to work independently, work smart, manage multiple priorities and deliverables concurrently in a fast-paced environment, and deliver all this at high quality.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Bachelor's Degree in Computer Science OR related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, Python
  • OR Master's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, Python
  • OR equivalent experience. 
• Experience with cloud architectures, hybrid cloud-metal architectures, and cloud technologies such as Azure, AWS or similar could technologies  
• Experience of working in a global environment is a plus 
• Solid communication skills and English skills, including ability to write concise and accurate technical documentation, communicate technical ideas to non-technical audiences both in Chinese and English. 

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

#M365CORE

• Build integrated solutions to protect M365 system from disruptive outage/crisis.   
• Work hands-on with the team and team clients through design and implementation, setting examples for good engineering practices, fundamentals, and coding along the way.  
• Continuously improve our ability to deliver quality solutions through evolving our engineering process and technical capabilities.  
• Help drive the technical direction of the product and mentor other team members. 
• Acts as a Designated Responsible Individual (DRI) and guides other engineers by developing and following the playbook, working on call to monitor system/product/service for degradation, downtime, or interruptions, alerting stakeholders about status and initiates actions to restore system/product/service for simple and complex problems when appropriate. 
• Proactively seeks new knowledge and adapts to new trends, technical solutions, and patterns that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale.