Senior Site Reliability Engineer (SRE) - Teams

What is a Site Reliability Engineer (SRE)? SRE is what you get when you treat operations as if it is a software engineering problem. Our mission is to improve the availability, latency, performance, and security of the Microsoft Teams services. Like traditional operations, we keep important revenue-critical systems up and running, even when natural disasters, bandwidth outages and configuration problems occur. Unlike traditional operations groups, we identify and address these software problems directly through software improvements, innovative technologies, and systems automation.

As a Senior Site Reliability Engineer in Teams, you will provide leadership, direction and accountability for networking, infrastructure design, end to end implementation and security for Teams services. Proficient collaboration skills will be required working closely with other engineering teams to ensure services/systems are highly stable and performant and meet the expectations of internal stakeholders and external customers and users. This opportunity will allow you to learn what it takes to deploy and run software as a 24x7 enterprise grade cloud service, hone your security expertise and become an expert in webservices optimization.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Required Qualifications:

• 6+ years technical experience in software engineering, network engineering, or systems administration
  • OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 3+ years technical experience in software engineering, network engineering, or systems administration
  • OR Master's Degree in Computer Science, Information Technology, or related field AND 2+ years technical experience in software engineering, network engineering, or systems administration.
• 3+ years professional experience on TCP/IP, load balancing, CDN, ACL, routing, TLS. IP network analysis and performance and application issues using standard tools

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter

Preferred Qualifications:

• 5+ years experience in scripting languages such as Bash, Python, and PowerShell, or compiled languages such as C#
• 3+ years technical experience running large-scale service on Linux
• Strong fundamental understanding of security knowledge around native applications, web applications, distributed and database systems
  
• Working understanding of security issues for large scale cloud services and network infrastructures.
• Demonstrated solid working knowledge on Cloud Computing / Azure / AAD.
• Professional experience with with Docker and Kubernetes.

Site Reliability Engineering IC4 - The typical base pay range for this role across Canada is CAD $108,100 - CAD $199,700 per year.

Find additional pay information here: https://careers.microsoft.com/v2/global/en/canada-pay-information.html

Microsoft will accept applications for the role until December 11, 2024.  

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

• Design, write and deliver software to improve the availability, scalability, latency, and efficiency of Microsoft’s Identity services.
• Define the next generation of Teams services infrastructure and routing design and drive its implementation.
• Troubleshoot complex infrastructure and network issues and proactively implement methods to reduce reoccurrence and impact of future incidents.
• Develop code, scripts, systems, or platforms that automate complex operations processes (e.g., monitoring, alerting, routing, debugging) at scale.
• Influence and create new designs, architectures, standards and methods for large-scale distributed system.
• Mentor and coach less experienced engineers to help them identify and propose relevant solutions.
• Participate in regular on-call rotations and share details related to incidents and their resolution through post-mortem reports and regular review meetings.
• Embody our Culture  &  Values