New Product Introduction (NPI) Quality engineer

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. By blending modern analytics capabilities with business strategy, you will help influence the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.  

The CO+I, Datacenter business is looking to fill the role of New Product Introduction (NPI) Quality Engineer in the Global Supply Chain. The CO+I Supply Chain organization is responsible for delivering Datacenter Quality for Microsoft’s cloud business. We have a portfolio of complex, multi-disciplinary suppliers providing infrastructure comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support equipment and services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.  

With environmental sustainability and optimization at the forefront of our Data Center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that make Microsoft a world-class cloud provider.  Do you want to empower billions across the world? Come and join us in CO+I and be at the forefront of the action!  Come help us build the best Cloud on the planet!

This role is located either in one or all hub locations - Atlanta, GA, Washington, D.C., Redmond, WA, San Antonio, TX or Phoenix, AZ. 

Relocation support will be provided, and successful candidates must ​relocate or reside within 50 miles of the hub office location. 

This role is eligible for hybrid or remote work, up to 50%. 

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 

Required/Minimum Qualifications

• 8+ years of technical engineering experience
  • OR Bachelor's degree in Electrical Engineering, Mechanical Engineering, Manufacturing Engineering or related field AND 5+ years of technical engineering experience
  • OR Master's degree in Electrical Engineering, Computer Engineering, or related field AND 3+ years of technical engineering experience
• 3+ years of experience in manufacturing quality and supply chain, preferably in a critical environment or electrical equipment sector.   

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: 

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:   

• Knowledge of datacenter industry and experience managing a variety of project delivery methods - ability to lead a project team in defining risk. 
• Provide cross-functional communication and produce detailed reports on supplier progress, and equipment quality readiness status. 
• Develops positive relationships and collaborates closely with cross-functional teams in manufacturing, Engineering, Sourcing, to implement an effective program and address issues. 
• Supplier Quality processes, Auditing, or inspection of electronic equipment experience 

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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The NPI quality engineer will be responsible for overseeing the quality aspects of new product development and equipment introduction processes. This role involves close collaboration with Technology, product development/design groups, manufacturing and other cross-functional teams to ensure that all quality standards are met from concept through initial production launch for the global supply chain.   

• Conduct risk assessments and implement mitigation strategies to address potential quality issues during the NPI process 
• Develop and implement quality plans, including inspection and test plans, for new equipment.  
• Conduct new supplier assessments and production readiness reviews to evaluate capabilities and effectiveness of quality systems. 
• Ensure compliance with industry standards and regulatory requirements throughout the product development lifecycle  
• Lead failure modes and effects analysis (FMEA) and root cause analysis (RCA) to identify Critical to Quality characteristics and resolve product quality issues 
• Provide training and support to manufacturing and quality teams on new product quality requirements and project quality compliance. 
• Collaborate with internal teams to align quality requirements and provide visibility on supplier performance prior to production launch. 

Other

•  Embody our Culture  &  Values