Cloud Solution Architect - Application Modernization & Migration

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.

The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty.

With over 17,000 employees worldwide, the mission of the Cloud & AI Platforms is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.

We are looking to hire hands-on Cloud Solution Architect - Application Modernization & Migration to join our diverse, talented, high performance, and innovative Technical Success team within the Application Modernization and Migration focus area. The position is deeply technical and highly solution focused with unique opportunities to work on the most challenging and exciting projects within Microsoft, as well as providing an opportunity to drive feedback into core Microsoft products to help improve our platforms.

CSAs are senior individual contributors who operate globally and engage directly with customers. It is a hands-on technical role spanning across design, build, and production with a focus on issue resolution to remove customer production blockers. Candidates are expected to comfortably switch from a whiteboard to the keyboard. This is a truly exciting role that will feature unique and challenging technical problems to solve and to help our customers succeed.

This role is flexible in that you can work up to 100% from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Required/Minimum Qualifications 

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
  • OR equivalent experience.
• 3+ years contributing, managing, and/or building Open-Source Software projects and communities and developing reusable solution artifacts.
• 3+ years of industry software engineering experience with Programming languages such as C#, Java, GO, JavaScript/TypeScript, Node.js, Python, Ruby, Rust
• 1+ years in architecting and developing intelligent apps utilizing AI.

Additional or Preferred Qualifications 

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
  • OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting
  • OR equivalent experience.
• 4+ years experience working in a customer-facing role (e.g., internal and/or external).
• 4+ years experience working on technical projects.
• Experience with building, deploying, and operating applications and services on cloud platforms (e.g., Azure, AWS, GCP).
• Experience with Containers for packaging application deployment units and interacting with container-orchestration technologies such as AKS, Kubernetes, EKS, GKS, OpenShift, and/or Cloud Foundry.
• Experience with application monitoring, end-to-end telemetry, and operations at-scale, preferably in a cloud environment. 
• Experience with running microservices and container-based workloads in production.
• Experience with architectural patterns and anti-patterns for resiliency and geo-availability.

Cloud Solution Architecture IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until August 25, 2025.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

#CES #GCS

A Cloud Solution Architect (CSA) within the Technical Success team focused on Application Modernization and Migration will be responsible for: 

• Customer success on the Microsoft Cloud platforms with a special focus on designing and helping customers build production applications and reduce technical risks. 
• Curate and produce high quality guidance for our internal and external communities and customers. 
• Providing a positive impact to the strategic direction of Microsoft Cloud engineering teams 
• Mentorship and development of technical delivery personnel within the Customer Success organization
• Executing Application Modernization and Migrations to the cloud.
  Documenting and sharing technical best practices / insights within engineering and the wider architect community.

Other Responsibilties:

• Embody our culture and values