Staff Quality Engineer

Location: Penang, Malaysia - Grande

Time Type: Full time

Job Description

Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

As a DEMQRA RMA Engineer, you will be responsible for managing and tracking electrical characterization and failure analysis (FA) of customer-returned products, as well as qualification and reliability failures. Your role includes identifying root causes, implementing containment plans, and coordinating corrective actions across engineering and manufacturing teams. You will also communicate FA results to customers and internal stakeholders while maintaining a strong understanding of DRAM functionality, processes, and device characteristics.

Key Responsibilities

Manage Failure Analysis (FA) for Customer and Qualification Concerns

• Understand customer or qualification complaints related to DRAM components or modules.

• Initiate contact with customers or internal representatives to clarify failing conditions.

• Coordinate bench-level, system-level, and ATE-level analysis; interpret results.

• Coordinate detailed electrical (EFA or equivalent experience) and physical (PFA) component-level analysis.

Analyze Failed Modules and Components

• Examine previous test outcomes and modify parameters to detect failure sensitivities.

• Perform visual inspections and use schematics/layouts to detect abnormalities.

• Document failed conditions, categorize electrical failures, and communicate findings.

• Coordinate next-level analysis with teams such as C-SAM, PYE, Product Engineering, Package Reliability, and AQL.

Perform Engineering Requests and Supplemental Tasks

• Submit package/device-level PFA.

• Provide FA support for other groups (RMA, Module).

• Determine engineering test requirements and complete experiments.

• Summarize test outcomes and offer feedback.

Manage Communication of Results

• Review feedback and corrective actions from manufacturing teams.

• Translate technical results into customer-friendly reports.

• Analyze data for trends and communicate process improvements.

Provide FA Reports to External Customers

• Summarize RMA background and FA results.

• Identify root causes, containment plans, and associated risk assessments.

• Prepare interim and final FA reports; provide ongoing customer support.

Maintain Knowledge of Device Capabilities

• Stay current on process technology and associated risks.

• Understand datasheet specifications and common DRAM applications.

• Collaborate with field support teams for customer insights.

Provide Technical Support and Training

• Assist lab users with equipment setup and operation.

• Conduct on-the-job training (OJT) for new hires and transfers.

• Interpret data, suggest root causes, and recommend further analysis.

Requirements

• Bachelor’s or Master’s degree in Electrical/Electronic/Physics/Computer Engineering or equivalent experience.

• Minimum 3 years of relevant experience.

• Proficiency in Excel/JMP for data analysis (advantageous).

• Ability to work independently with minimal supervision.

• Highly motivated, goal-oriented, and able to meet tight deadlines.

• Strong communication and coordination skills across functional teams.

• Positive interpersonal skills and a growth mindset.

About Micron Technology, Inc.

We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all. With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience.

To learn more, please visit micron.com/careers

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

To request assistance with the application process and/or for reasonable accommodations, please contact [email protected]

Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.

Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.

AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification.   

Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.