IT Software Engineer - MES systems

Location: Tainan, Taiwan

Time Type: Full time

Job Description

Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

Responsibilities:
• Develop, maintain, troubleshoot and support software systems for manufacturing semiconductors; these systems schedule, track, manage and report on products produced at World-wide Micron Fabs
• Work closely with customers to understand their needs and make suggestions to resolve production and process issues
• Collaborate on a world-wide scale in gathering and evaluating customers’ requirements and specifications
• Provide incident and problem management for MES systems
• Provide technical support to customers as needed for problem identification and resolution
• Provide constant update and training to customers and support personnel on applications, tools, utilities and new features required to track the products and tools in the FAB
• Participate in testing of new software releases with all sites to ensure smooth release of changes to production
• Track, analyze and report service health indicators, including availability, latency, error rates, throughput and capacity utilization, proactively identifying reliability risks and improvement opportunities

• Leverage AI-enabled tools, AI Assistants, and Generative AI solutions to improve operational efficiency, accelerate incident troubleshooting and root cause analysis, enhance system monitoring and observability, automate repetitive operational tasks, and continuously improve MES service reliability
• Establish and maintain effective relationships with customers, developers and infrastructure groups across all sites
• Communicate timely status to the customers, team and managers
• Participate in 24x7 on-call rotation
• Perform other duties as assigned

Requirements:
• Bachelor’s Degree in Computer Information Systems, Computer Science or Computer/Electrical/Electronic Engineering
• Experience in the following areas:
• Developing and/or managing software applications
• Database technologies (such as Microsoft SQL, Oracle or similar products), and in performance and tuning for database products
• Linux, Unix and Windows environment
• Good knowledge in C#/C++ programming and Perl scripting, with working knowledge of SQL or PL/SQL
• Knowledge in MES systems, and understanding of semiconductor manufacturing process will be an advantage
• Strong problem-solving skills with ability to multi-task and manage both individual and group tasks simultaneously, and to take initiative on system issues
• Customer-oriented, committed and willing to work in a team environment toward a common goal
• Willingness to work on flexible schedule, including day/night shift, overtime and occasional weekends, as assigned
• Domestic travel will be required
• Fresh graduates are welcome to apply.

About Micron Technology, Inc.

We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all. With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience.

To learn more, please visit micron.com/careers

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

To request assistance with the application process and/or for reasonable accommodations, please contact at hrsupport_taiwan@micron.com.

Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.

Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.

AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification.

Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.