Specialist Software Platform Engineer

Description

JOB TITLE: Specialist Software Platform Engineer
SALARY RANGE: $110,748 - $130,719
HAY POINTS: 451
DEPT/DIV: Information Technology
SUPERVISOR: Director, Office of Enterprise Application Middleware
LOCATION: Various/ 2 Broadway New York, NY 10004
HOURS OF WORK: 9:00 am - 5:30 pm (7.5 hours/day) or as required)

This position is eligible for telework which is currently two day per week. New hires are eligible to apply 30 days after their effective date of hire.

Summary:

Specialist Software Platform Engineer is responsible for designing, implementing, maintain, fix and automate frameworks for all aspects of the application lifecycle, including build, test, and deployment. Specialist Software Platform Engineer will need to perform operations tasks such as monitoring application performance, troubleshooting issues with production applications and researching new technologies to support new or existing applications. Specialist Software Platform Engineer discuss technical issues and propose solutions and ensure it meets standards for quality, security, and performance.

Contribute software development methods, tools, and techniques and apply agreed standards and tools to achieve well-engineered outcomes.

Critical Skills:
Platform/Middleware patching
Cloud Computing, Containerization & Orchestration, Infrastructure as code (IAC)
Docker / Kubernetes – Active MQ (Brokers)
Oracle Fusion Middleware / Identity Management
Weblogic, Tomcat, NodeJS, Oracle HTTP
AWS / MuleSoft Cloud Hub, Oracle OCI
Azure, CI/CD Pipeline

Accountabilities:

Requirements Mgmt: Defines and manages scoping and requirements definition and ensures traceability to source.
Software Design & Development: Designs, codes, verifies, tests, documents, amends, and refactors complex programs/scripts and integration software services. Uses appropriate modelling techniques following agreed software design standards, guidelines, patterns, and methodology.
Testing: Develops and executes test plans and test cases; implements scalable and reliable automated tests and frameworks.
Acceptance Testing: Develops acceptance criteria related to functional and non-functional requirements, business processes, features, user stories and business rules.
User Experience Evaluation: Selects appropriate tools and techniques to evaluate user experiences of systems, products, services, or devices, and validates that security, usability and accessibility requirements have been met.
Configuration Mgmt: Develops, configures, and maintains tools to identify, track, log and maintain accurate, complete, and current system information; develops and maintains associated operational documentation.
Application Support: Maintains application support processes and uses application management software tools to investigate issues, prioritize and diagnose incidents, collect performance statistics, and create reports.
Project/Product Management: Defines, documents, and executes small projects or sub-projects. May act as product owner for one or more lower-value products or services, managing elements of the product life cycle to meet customer/user needs and achieve financial or other targets.
Quality & Safety Assurance: Plans, organizes, and conducts quality and safety assessments, and suggests opportunities for improvement. Contributes to identifying, analyzing, and documenting hazards and safety risks.
Supplier Management: Monitors and reports on supplier performance, customer satisfaction, adherence to security requirements and market intelligence.
Skills Development: Continuously develops and maintains personal knowledge of software engineering practices, emerging trends, and technologies.
May mentor less experienced staff
Performs other duties and tasks
May need to work outside of normal work hours (i.e., evenings and weekends)
Travel may be required to other MTA locations or external sites

Required Qualifications:
Education: Bachelor’s Degree
Experience: At least 3 years of relevant experience. An equivalent combination of education and experience may be considered in lieu of a degree.

Knowledge & Skills:
Hands-on programming experience in a business setting.
Proficiency in at least one software engineering methodology, including but not limited to: Waterfall, Agile, Scrum, DevOps, Extreme Programming (XP), Kanban, Lean, Rapid Application Development (RAD).
Experience applying a structured validation and testing method, including but not limited to: Unit Testing, Integration Testing, System Testing, Acceptance Testing, Regression Testing.
Proficient collaboration skills to ensure design specifications are seamlessly
implemented by the development team.
Proficient with version control
Demonstrated ability to work independently and navigate organizational ambiguity.
Effective written and verbal communication skills
Proficient Programming Languages
Proficient Software Testing
Programming experience with the following language(s): including but not limited to, e.g Ruby, Python, Java, C++, COBOL, MS-SQL Developer, Oracle, .Net, DBA, JavaScript, Java, File management experience.
Familiarity with the following vendor-specific platforms: including but not limited to, List here (e.g. Azure, Windows Server platforms, RESTful APIs, or Linux)

Preferred Qualifications:
Certified Software Engineer or equivalent, Agile Project Management, technical certifications relevant to the specific position (and software products and toolsets used in that position), experience with System Development Life Cycle with the specific methodologies in use in the Department.
A software engineering industry certification, including but not limited to: Certified Scrum Developer (CSD), Certified Scrum Master (CSM), Certified Software Development Professional (CSDP), Certified Secure Software Lifecycle Professional (CSSLP), Amazon Certified: AWS Certified Developer, Microsoft Certified: Azure Developer, Certified Software Test Professional (CSTP)
Experience administering and developing work flows and specialized UIs in Alfresco or other Document Management systems

Preferred Technical Skills:
Data Structures and Algorithms (Thorough Knowledge/Fully Proficient)
Database Management (Thorough Knowledge/Fully Proficient)
Web Development (Thorough Knowledge/Fully Proficient)
DevOps (Thorough Knowledge/Fully Proficient)
Operating Systems (Thorough Knowledge/Fully Proficient)
Cybersecurity, including encryption and authentication (Thorough Knowledge/Fully Proficient)
Cloud Computing (Thorough Knowledge/Fully Proficient)

Soft Skills:
Active Listening, Attention to Detail, Customer Service,
Prioritization, Problem Solving, Effective Verbal and Written Communication

Competencies:

Collaborates
Building partnerships and working collaboratively with others to meet shared objectives

Cultivates Innovation
Creating new and better ways for the organization to be successful

Customer Focus
Building strong customer relationships and delivering customer-centric solutions

Values Diversity
Recognizing the value that different perspectives and cultures bring to an organization

Communicates Effectively
Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences

Tech Savvy
Anticipating and adopting innovations in business-building digital and technology applications

OTHER INFORMATION:
Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).
Equal Employment Opportunity
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.