- Develop, implement and enhance software asset management policies, procedures, and standards balancing efficiency and user experience
- Analyze software usage patterns and provide recommendations for optimization and cost savings/avoidance
- Develop and maintain relationships with assigned software vendors to resolve access/support issues that impact user productivity and experience
- Scale the function to provide licensing visibility across the enterprise and own licensing decisions at the time of contract renewals and true-ups
- Collaborate with cross-functional teams to develop and implement process improvements and best practices
- Conduct regular audits of software licenses and usage to identify and mitigate risks associated with non-compliance, ensuring adherence to licensing agreements
- Continuously evaluate and improve software asset management processes, tools, and technologies to drive innovation, efficiency, cost-effectiveness and improve customer satisfaction.
- Bachelor's degree in a directly related field, or equivalent practical experience.
- 7+ years of experience in software asset management, IT asset management, or related field
- Proven track record of success in optimizing software utilization to improve efficiency
- Knowledge of software licensing agreements and metrics (e.g. for Microsoft, Oracle, Adobe)
- Experience working in a fast paced environment and in a role that requires influencing across different levels in the organization (internal and vendors)
- Quickly earn stakeholder trust, mobilize and influence teams, set direction and approach, resolve conflict, and execute with limited guidance
- Master's degree in Business Administration, Information Systems, Computer Science, Information Technology, or related field
- Certification in software asset management, such as CSAM
- Experience with leading software asset management tools, such as Flexera or ServiceNow
- Experience with software asset management in cloud service providers such as AWS, GCP or Azure
- Understanding the linkage of software and hardware asset management functions and how integrated approach could drive higher efficiencies
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