Sr. Workfront Solutions Specialist

Location: Remote

Department: Marketing Operations

In this role, you will…

• Configure with Strategy: Go beyond basic setup to execute sophisticated system configurations that align with a client’s long-term operational goals. You don’t just build what is asked; you build what makes sense for the business.
• Master the Toolset: Serve as the primary technical specialist for Workfront, focusing on deep-tier settings, custom forms, and complex project templates while ensuring they support a scalable, high-level strategy.
• Contribute to Solution Design: Partner with the Lead Architect to vet technical blueprints. You will provide "boots-on-the-ground" insights to ensure that strategic designs are technically viable and sustainable.
• Integrate with Intent: Support seamless connections between platforms designing workflows that support meaningful business reporting and cross-functional visibility.
• Optimize & Troubleshoot: Act as the lead for technical problem-solving, resolving complex logic issues while proactively identifying "quick wins" to streamline existing client workflows.
• Develop Toward Architecture: Use this role as a springboard toward an Architect career path by actively participating in high-level solutioning and learning to translate business "pains" into technical "gains."

Be Accountable and Responsible

• Build the Engine: Execute the detailed technical setup that allows our clients to scale, ensuring every configuration is durable, logical, and future-proof.
• Strategic Documentation: Create and maintain technical "as-built" documentation that explains not just the configuration, but the business logic and strategy behind the setup.
• Maintain Technical Standards: Ensure all work meets the team’s "gold standard" for delivery, focusing on clean logic and repeatable patterns that reduce technical debt.
• Support Discovery: Assist in technical audits by facilitating discovery and/or gathering system data and identifying where current-state configurations may be hindering a client’s strategic growth.

Qualifications We’re Looking For

• Technical Expertise: 5+ years of experience in Martech or Marketing Operations, with at least 3 years of hands-on technical configuration in Workfront or similar enterprise-level SaaS.
• Education: Bachelor’s degree preferred, or equivalent professional experience.
• Strategic Problem-Solving: A proven ability to look at a technical request and understand its impact on the wider ecosystem. You can identify when a configuration might solve a short-term problem but create a long-term bottleneck.
• Configuration Mastery: Deep knowledge of Workfront objects, logic, and layout templates. You are comfortable building complex, logic-based workflows that solve real-world business challenges.
• Integration Skills: Proven experience working with integration platforms (Workfront Fusion, Workato, etc.) and an understanding of API structures.
• Communication Skills: Ability to explain the strategic "value" of a technical configuration to both the Lead Architect and non-technical stakeholders.

At MERGE, we’re committed to fostering an environment where our team members can thrive in both their careers and personal lives, ensuring they feel supported and empowered to succeed.

MERGE believes in transparency and equity. In accordance with state regulations, we’re proud to include salary ranges in our job postings to ensure fair compensation practices.

The salary range for this role is $98,000 - $118,000, based on the individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.  

MERGE is proud to invest in benefits that include meaningful Medical, Dental, Vision, Life Insurance, 401K, Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time off & Holidays plus many other benefits and rewards.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

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