ESSENTIAL DUTIES AND RESPONSIBILITIES   

• Serve as a DTS partner supporting designated HCM areas in Workday, such as Core HR, Benefits, Talent Management, Absence, Compensation, Recruitment, People Experience, and Learning. 

• Provide consultation to HR business partners, demonstrating domain expertise, gathering requirements, providing solutions and impact analysis. 

• Drive the product roadmap including design, configuration and deployment of new projects & system enhancements. 

• Serve as a subject matter expert of functional business practices and Workday capabilities, both current and upcoming. 

• Evaluate releases and functionality to identify opportunities to improve and optimize system usage. 

• Configure, test, validate, and implement business process changes, reports, and dashboards. 

• Support testing of integrations, security, and functionality enabled through release events. 

• Facilitate configuration review sessions with functional partners, subject matter experts and/or end-users. 

• Support knowledge transfer and the adoption of new processes and features through the development and maintenance of learning materials.  

• Perform regular system audits to ensure data integrity, security, and compliance within the Workday HCM module. 

• Lead efforts in tracking issues and documenting system configurations.   

• Analyze technical issues defining the root cause and developing solutions for resolution.  

• Advise partners and peers of technical standards, security and data privacy standards, and Workday best practices. 

• Encourage input, knowledge sharing, and collaboration among functional partners, DTS partners, and Workday team members. 

• Proactively engage in scheduled and ad hoc training to advance policy, process, product, and industry knowledge.  

Prior HR/Payroll functional system and healthcare experience strongly preferred 

OTHER SKILLS AND ABILITIES  

• Strong understanding of HR/Payroll functional operations and experience in employee data and system management 

• Strong verbal and written communication skills to interact with internal customers, cross-functional colleagues, technical peers, vendors, and leaders  

• Ability to accurately define requirements and interdependencies to develop viable solutions 

• Strong attention to detail and execution of documentation  

• Ability to prioritize workload and provide timely follow-up and resolution 

• Ability to work effectively in a fast-paced environment and handle multiple change requests and project across a variety of Workday applications 

• Ability to provide strategically aligned direction and coaching to a variety of stakeholders