Data and Support Analyst

Location: Support Services Office - Richmond

Remote Type: Hybrid

Time Type: Full time

Job Description

Employment Type: Permanent full time

Hours: 76 hours per fortnight

Salary:

Location: Hybrid / Richmond location

Upload with Application: Resume, cover letter, and all relevant qualifications

Contact: Sonia Aberl (saberl@mercy.com.au)

Where there’s life, there’s Mercy.

Where there’s care, there’s You.

Through the battles and the breakthroughs, we're there. Where will you be?

For over a century, our incredible teams have provided care for people at every stage of life. Across our aged care homes, hospitals and research facilities, and across numerous cities and towns, we’re on a journey to keep growing our impact for the next hundred years.

As a for-purpose organisation with over 10,000 dedicated, compassionate people, we continue to offer more services and deeper care than ever before. With Mercy, you’ll have the chance to make an impact and gain experience that’s hard to find elsewhere.

At Mercy Health, it’s all about taking what we have and making it better.

To do that, we need you.

Join us at Mercy Health, and help our teams deliver even greater outcomes.

About the opportunity

At Mercy Health, you’ll become part of a proud history built on over 100 years of expertise, skill and care. As [insert role title], you’ll use your [insert key skills/areas of expertise needed for this role - e.g. high-level organisational skills] to help achieve even more for all who need us.

What you’ll bring
 

It takes a special kind of person to work in healthcare or community services. If you are genuinely interested in helping others, then you’ll find you can build something here and find your place in a team of 10,000 hearts.

To thrive in this role, you will have:

• Experience developing and maintaining reports, workflows, and scripts using tools such as Power BI, Excel, The Lookout Way, or similar.
• Ability to collect, cleanse, and validate data from multiple sources.
• Strong analytical skills to identify trends and insights.
• Ability to work with stakeholders to deliver clear, actionable outputs.
• Experience automating reports and processes (e.g. Workato, Power BI).
• Strong attention to detail and timely issue resolution.
• Experience in application support, technical support, or system maintenance.
• Ability to design and implement solutions in automation or scripting environments.

You will also be required to provide evidence of, or in the process of obtaining:

• A current Police Record Check.

Ready to help us shape the future of healthcare?

Join us and make a meaningful difference in people’s lives - and your career.

Are you ready to apply for this role? Click Apply now

Please contact us if you would like to find out more or communicate any requirements to ensure we provide you with a fair and equitable interview and selection process.

We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture.

We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.

The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We’re proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.