Technical Marketing Engineer - MV- Video Cloud Platform, Smart Camera

It's Magic.

Some say magic's not real. Others call it a trick. But we know better. At Cisco Meraki, we support organizations of every size and industry to create detailed and impactful digital experiences for both customers and employees. Our innovative platform simplifies complex technology, making it feel effortless—almost like magic. Driven by a culture of collaboration, inclusivity, and flexibility, we enable our teams to design secure, accessible, and forward-thinking solutions. By fostering an environment where creativity thrives, we help passionate people focus on what matters most: driving significant outcomes in an increasingly connected world.

Our Culture

At Cisco Meraki, we empower organizations of every size and industry to build seamless customer and employee experiences through our intuitive platform—it’s technology that feels like magic. Our dedication to innovation is fueled by a culture that values collaboration, flexibility, and inclusivity. In this environment, our teams are empowered with the autonomy to build secure, reliable, and accessible solutions. By simplifying the digital workplace, we enable passionate individuals and organizations to focus on what truly matters: their mission.

What We Offer

Driven by a community of innovative and purposeful individuals, we build technology that lets our customers focus on what truly matters. Our employees cultivate an environment that challenges limits, adopts risks, and supports our customers in achieving their goals.

Join Us:

Believe in magic? Join us. You belong here. (You probably know that already.)

Don't believe in magic? Join us. And start making magic you can believe in.

Cisco Meraki is redefining video technology with our innovative Video Cloud Platform, combining cloud-managed simplicity with advanced AI/ML applications. We are excited to welcome a versatile and driven Technical Marketing Engineer (TME) to our Product Management team to help define the future of cloud-based video intelligence in an engaging and impactful environment.

In this role, you will act as a critical liaison for technical expertise and strategic direction. As a key part of the MV Product Management Team, you will contribute to the design, testing, and successful launch of our Video Cloud Platform solutions. You'll also work directly with engineering teams, customers, sales engineers, and partners worldwide, ensuring smooth adoption and an exceptional user experience. TMEs are instrumental in translating customer feedback into actionable product enhancements and addressing technical challenges optimally.

Our platform and team have a unique opportunity to redefine how businesses harness video intelligence at scale. By prioritizing simplicity and innovation, we strive to make cloud-managed video technology more accessible and impactful than ever before.

At Meraki, agility and impact are at the heart of everything we do. Our teams are lean, collaborative, and empowered, enabling each individual to drive significant change. Your contributions will play a direct role in shaping the success of our platform and our customers every day.

Responsibilities

• Shape the Product Journey: Collaborate with engineering and product management to guide product design, testing, and launch while influencing the roadmap.
• Empower Success: Develop and deliver compelling technical resources for internal teams, customers, and partners to ensure they have the tools they need.
• Collaborate Globally: Partner with Meraki’s global teams, aligning on product goals and leveraging diverse insights to create world-class solutions.
• Customer Advocate: Lead beta and pilot programs, engage directly with customers, and ensure their needs drive product direction.
• Resolve Challenges: Prioritize and address customer-reported issues, working closely with engineering for efficient resolution.
• Market Engagement: Meet with customers and prospects, present the product vision, and identify emerging opportunities for innovation.

Requirements

• Demonstrated experience as a Product Manager/Owner or Technical Engineer in a technical domain.
• Strong skills in Linux systems, cloud-based architectures including AWS/GCP/Azure, and scripting languages (Python, Ruby, or JavaScript).
• Strong proficiency with SQL and analyzing data to understand issues and trends
• Experience debugging and optimizing video platforms and leading large-scale video data workflows.
• Proven ability to communicate technical concepts to both technical and non-technical audiences.
• Entrepreneurial attitude with a strong focus on product quality and user satisfaction.
• Passion for solving technical challenges creatively.

Bonus Points

• Degree (or equivalent) in Computer Science, Computer Engineering, or a related technical field.
• Expertise in video streaming protocols, and cloud technologies.
• Hands-on familiarity with video codecs, cloud video technologies, or edge processing.
• Experience in embedded systems, application engineering, QA, or technical support.
• Strong technical writing and presentation skills.
• Knowledge of video sensor technologies and streaming optimizations.
• Background in supporting or selling AI/ML-driven video solutions.

At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.