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Meraki

Senior Full Stack Engineer

Bengaluru, India
PostgreSQL JavaScript API React Ruby
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Description

About us:

At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality.

Cisco Meraki’s Support group is a growing, global, and diverse team of highly knowledgeable and empathetic customer advisors. We strive to guide our customers to successful outcomes with a mix of critical thinking and the grit to implement the next best action.

About the role:

  • Cisco Meraki is looking for a senior full-stack software engineer to develop the next generation features, services, and integrations to provide a seamless customer experience
  • You will design, coordinate, and plan development projects while serving as a valuable resource and mentor for other engineers, and work UK hours to align with teams across US and UK time zones
  • You will join a team of highly-skilled, best-in-class developers and will directly feel the positive impact of your work in our Meraki web dashboard that serves over half-a-million customers globally
  • A typical work week might consist of deploying a deeply-desired feature request to an existing service, spiking ideas towards a proof-of-concept as part of Agile project work, collaborating with UX Designers and Technical PMs to build intuitive and powerful workflows to solve critical business problems
  • Accountable for the stability of our product with a high customer focus
  • Share your knowledge by participating in lunch & learn sessions, tech talks, and evangelizing engineering standard methodologies
  • This role requires you to align with UK business hours (9:00 AM–5:00 PM GMT) while working from the India time zone.

Primary responsibilities

Software Project Work (80%)

  • Comfortable jumping to and from different programming languages and building APIs in between
  • Test early and often, and apply reporting and metrics to gauge the success of deployed features
  • Bring your innovative ideas using the latest technologies for feature implementation
  • Build valuable artifacts like architecture and design documentation for “Day 2” support
  • Participate in interviews to help us build and shape our Software team
  • Be the open and helpful engineer that you would like to see in others
  • Example projects:
  • Design and implement innovative features for our customer-facing self-service portal using Rails MVC architecture, focusing on crafting robust APIs and intuitive user interfaces in React
  • Drive simplicity into our returns process with powerful integrations to help our customers & internal teams
  • Evolve and expand our customer chat messaging application to integrate with AI Assistant
  • Enhance our customer experience by re-architecting our case lifecycle management, enabling seamless case creation, viewing, and updating processes

Professional development (20%)

  • Stay proficient in the latest theory and standard methodologies in the web development ecosystem
  • Find the intersection between your personal development interests and our business needs to identify side projects

Preferred qualifications:

  • 5+ years of experience writing professional production code
  • Ruby on Rails integration with Salesforce/Mulesoft using REST APIs is a huge plus
  • Experience building rich web UIs with React (and Redux) or similar frameworks
  • Proficient in web backend technologies, like Ruby on Rails.
  • Good database design skills in a relational database (we use Postgres)
  • Unit testing frameworks like RSpec for Ruby, and Vitest and Jest for JavaScript
  • Proven problem-solving skills and curious to tackle open-ended problems across the stack
  • Skilled in leveraging modern tooling with a strong understanding of integrating AI technologies to improve project outcomes
  • Understanding of DevOps processes for continuous deployment

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

At Cisco Meraki, we’re redefining the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can pursue new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

Message to applicants applying to work in the U.S. and/or Canada: 
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter.  Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.  

Meraki
Meraki
Cloud Computing Network Security Software Wireless

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