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It's Magic
While some may call it a trick, we know it’s something more. At Cisco Meraki, "magic" is the result of our people’s energy and passion. It's crafted by the innovation, collaboration, and drive of our team, who together build a dynamic community and empower us to address interesting challenges for our customers. We see it unfold as technology seamlessly integrates, challenges transform into intuitive solutions, and everyone is valued for their outstanding contributions.
Our culture
At Cisco Meraki, we empower organizations of every size and industry to build seamless, impactful digital experiences for their customers and teams. Our innovative platform simplifies complex technologies, making them feel effortless—almost like magic. We thrive with a culture of collaboration, inclusivity, and flexibility. This approach enables us to create secure, accessible, and forward-thinking solutions that make a difference. By fostering an environment where creativity and diverse perspectives are celebrated, we help passionate individuals focus on what matters most: driving meaningful outcomes in an increasingly connected world.
What we offer
Our diverse, forward-thinking team designs technology that allows customers to focus on what truly matters. We thrive in an environment that values bold ideas, embraces challenges, and prioritizes collaboration to help our customers reach their goals with confidence and clarity.
Join us:
Believe in magic? Join us. You belong here (You probably knew that already).
Don’t believe in magic? Join us and start creating the kind of magic you can believe in.
About the Role:
As Senior Manager of Technical Marketing Engineering for the Network Platform team, you will collaborate with leadership and product teams across the company to shape the Cisco Networking experience and platform.
Cisco is changing the way the industry thinks about networking, and you will own the charge to continue the evolution. Teaming up with forward-thinking engineers, designers, and delighted customers, you will help ensure we have flexible buying options that span from SMB to Enterprise and Service Providers. You will work closely with the executive team to build a successful strategy and collaborate with our distinguished sales, marketing, and partner teams to ensure market adoption and rapid growth.
You will have a significant impact on one of the fastest-growing connected hardware companies in the world, reach a global customer base, and work on groundbreaking cloud-managed hardware.
Every day is truly unlike the one before. Your appetite for approaching problems with creative solutions, candid passion for engineering, and ambition to be part of (and lead) an innovative and inspiring team are the tools that you’ll need to be a Cisco Networking Technical Marketing leader.
Responsibilities
- Attract, build, and run a diverse team of dedicated TMEs supporting our Network Cloud Platform with a focus on platform scale, AI infrastructure and security
- Improve productivity by evolving the team structure to enable efficient execution of TME work
- Stay on top of industry trends and understand the landscape. Work with senior PMs/TMEs on the team to investigate feature/platform innovations that make valuable contributions to a broad range of customers
- Thoughtfully assign incoming technical projects based on skills and availability, provide ongoing feedback, and remove roadblocks
- Plan and track timelines for the team, ensuring efficient execution and communicating to relevant partners and leadership when things change
- Work with our dedicated engineering teams on the direction of our cloud architecture to best handle the scale, performance, and reliability that our customers trust
- Working alongside Engineering and PM to craft a feature development strategy that satisfies Cisco Networking’s largest customers while maintaining core simplicity
- Review/prioritize customer-reported bugs and critical issues and establish a plan to address them
- Drive development and creation of impactful technical collateral to better enable our support, sales engineers, customers, and partners
- Evangelize Network Platform through participation in industry customer and partner events
- Maintain a strong customer focus. Drive a culture of sharing user/customer feedback with Engineering to build features that will have the biggest impact on our customers
- Meet with customers and prospects, share our vision, and understand their needs
Qualifications
- 8+ years of technical work experience in B2B SaaS
- 5+ years of experience in cloud technologies and software development
- 3+ years of people management experience building, leading, and mentoring impactful teams
- Have excellent communication skills and can communicate complicated concepts to non-technical audiences
- Have worked multi-functionally on large projects with multiple engineering teams
- Entrepreneurship, "can do" attitude, and ability and willingness to make an impact
- Deep understanding and familiarity with networking technologies
- Love solving technical problems in creative ways
- BA/BS in Information Systems, Computer Science, Engineering or related degree
- Deep passion for mentoring, coaching, and growing people
At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
Message to applicants applying to work in the U.S. and/or Canada:
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
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