Analyst, ERP Systems
Location: Macau SAR
Time Type: Full time
Job Description
REQ14135 Analyst, ERP Systems (Open)PRIMARY RESPONSIBILITIES:
- Act as primary resource to perform day-to-day operation support for ERP systems and other related IT systems including system configuration, client installation, data entry, integrations between systems, troubleshooting and engagement vendor support.
- Perform testing and UAT coordination of all functional implementations and upgrades in ERP and other related IT systems to ensure quality deliverables and optimal outcome for the Company.
- Provide basic training and support for end users to ensure the system is used effectively and efficiently.
- Collaborate with the users and IT teams in preparing IT project documentations such as project plan, business requirement document, system operational procedures (SOP) and test scenarios.
- Work closely with remote business unit users, IT teams and vendor support teams to identify the root cause and resolve reported issues
- Adhere to and comply with SOX requirements in accordance with the Company's policies and standards.
QUALIFICATIONS:
- Degree holder in Business Information System/Computer Science or related disciplines.
- Minimum 2 years’ relevant experiences in technical business analyst with sizeable ERP software implementation.
- Implementation/usage experience with Workday, Virtual Roster, BirchStreet, Ramco or other ERP in the areas of HR, finance and procurement will be advantage.
- Proven business analyst skills include gathering business requirements, performing technical gap analysis and impact assessments.
- Familiar with project delivery life cycle of IT applications.
- Strong consultative, communication and problem-solving skills, especially working with remote teams.
- Excellent skill in using Microsoft Office suite.
- Proficient in both written and spoken English, Cantonese and fluent Mandarin is a plus.
- Energetic, flexible and able to embrace a fast-paced working environment.
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