What you’ll be doing:
- Act as the subject matter expert of Salesforce for Megaport globally
- Develop, document and maintain the Salesforce design
- Maintain certifications and knowledge of Salesforce, web development, and languages, including APEX, SOQL, JAVA and JAVAScript.
- Analyse the business requirements in collaboration with key operations stakeholders and prepare effective solutions.
- Work with internal technology teams to architect a solution for the business requirement.
- Present the solution to business unit managers and executives for sign-off.
- Own the deployment of the agreed solution: design, project management, implementation, QA and release.
- Design, implement and maintain the solution with best practices in Salesforce required to deliver the capability and achieve targeted business outcomes.
- Design and implement integrations between new and existing systems.
- Maintain design and specification documentation for the assigned projects in Megaport’s KB system.
- Develop all test strategies and procedures for all Salesforce work and support all fault analyses on Salesforce programs.
- Perform troubleshooting on all processes and resolve all issues in the Salesforce platform.
- Provide periodic progress reports for management consumption.
What we are looking for:
- Must be bilingual in English and Spanish. Applications and resumes must be submitted in English.
- This role is onsite in Mexico City; applicants must be based in Mexico City and work from Megpaort’s office in Mexico City.
- 6+ years of experience as a Salesforce Administrator, Programmer, Software Developer or Web Engineer.
- A bachelor's degree in computer science, software engineering, or a related field is strongly preferred.
- Experience with scripting and programming languages such as APEX, Triggers, Screen Flows, Aura, and Lightning Web Components.
- Fundamental knowledge of web coding, including JARA. JavaScript, CSS, HTML and XML.
- Salesforce Developer or Administrator certification, or the desire to complete certification(s) as this will be a role requirement.
- Critical-thinker: the ability to analyse complex problems, develop innovative strategies and execute.
- Exceptional communications skills; ability to present complex concepts in a clear and concise manner and liaison with non-programmers
- Familiarity with big data and PowerBI.
- Ability to multitask, offering support to the CNS Head, Manager, and other leadership and operations team members.
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