Senior Deployment and Operations Engineer

Team: Network Operations Engineering

Location: Gurugram

Commitment: Full-time - Permanent

Workplace Type: onsite

What You’ll Be Doing

• Design, analyse, test, and deploy new network sites and infrastructure.
• Plan and execute network deployments and upgrades.
• Plan and execute data centre onboarding, PoP deployments, and network equipment installations.
• Configure and deploy enterprise networking equipment (Cisco and Juniper) via secure remote methods.
• Design, implement, and test Cloud On-Ramp connectivity with providers such as AWS, Azure, and Oracle.
• Design, implement, and validate global network circuits.
• Operate and maintain the next-generation global network infrastructure.
• Provide Level 3 escalation support for major network incidents and customer-impacting issues.
• Support Network Operations Centre (NOC) teams during incident mitigation and troubleshooting.
• Identify the root causes of network issues and implement preventive measures.
• Document operational procedures and completed work in internal systems.
• Actively monitor, plan and execute network capacity management initiatives.
• Support network risk management and resilience improvements.
• Identify opportunities to redesign the network to optimise performance, scalability, and cost efficiency.
• Execute assigned procurement activities to ensure adherence to network design standards.
• Perform carrier and vendor technical analysis.
• Manage assigned network deployment and infrastructure projects end-to-end.
• Coordinate with engineering, deployment, and operations teams to ensure successful delivery.
• Provide regular reporting on network performance, deployments, and infrastructure growth.
• Contribute to technical documentation, SOPs, and operational processes.
• Provide mentorship and technical guidance to junior engineers and operations teams.
• Contribute to the development of training materials for Network Operations staff.
• Act as a senior technical escalation point for complex infrastructure issues.
• Work closely with other departments across Megaport (e.g., Network/Infrastructure, Engineering, Procurement/Suppliers as relevant) to achieve shared business goals.
• Enhance integration between Megaport teams to reduce resolution times, enhance accountability, and improve customer outcomes.
• Advocate for the customer internally by turning feedback and recurring issues into clear, prioritised improvement initiatives.

What We Are Looking For

• 4+ years of experience working with large-scale network deployments and operations
• Strong experience with routing and MPLS technologies, including BGP, ISIS, MPLS Traffic Engineering, and MPLS L2/L3 VPN
• Production experience with Juniper and Cisco network platforms
• Experience deploying and troubleshooting data centre network infrastructure
• Experience working with fibre optic technologies and DWDM environments
• Familiarity with cloud networking and SDN concepts
• Experience with Python, Perl, Linux environments or similar scripting languages is highly desirable
• Strong analytical and troubleshooting abilities
• Excellent written and verbal communication skills
• Strong attention to detail and organisational skills
• Ability to work independently and across distributed teams
• Proactive and self-motivated with a continuous improvement mindset
• Strong focus on delivering an excellent customer experience

Team Fit

• Able to work autonomously within a globally dispersed team environment, managing competing priorities with minimal supervision.
• Strong work ethic, reliable follow-through, and consistent accountability for outcomes.
• Team player who enjoys collaboration, contributes ideas, and is comfortable mentoring and coaching others.
• Passion for innovation and technology, with an interest in staying current across evolving ISP and cloud landscapes.
• Planning & Project Delivery
• Strong organisation and prioritisation skills; effectively plans and manages workload in a fast-paced operational environment.
• Exposure to running projects effectively is essential (driving initiatives across process, tooling, reporting, service improvements, or training uplift).

What We Offer

• *Subject to the internal policies of Megaport, which may be updated from time to time*:
• Family health insurance according to complany policy
• A motivated team combining industry experts and emerging talent.
• Recognition programs – including Legend and Kudos Awards.
• Health & wellness programs and mental well-being support.

Working Conditions, Location and Hours

• Full-time office-based role, at our Gurugram office

• The working day is 8 hours, and the working week is 40 hours.

• Working visits to the Locations which are under your responsibility for meeting partners, vendors, team, checking the quality of the network

• 90-day notice period for resignation after the trial period

• Working exclusively for Extreme Infocom Pvt. Ltd. and not for any other companies.